Reviews
Metro Motors in Georgetown was recommended to me by a good friend after my former mechanic retired. These guys are straight to the point. Best team of mechanics in DC, in my opinion. They replaced my catalytic converter and now my Subaru Outback drives like it did when I bought it 3 years ago. Three words come to mind: fair, trustworthy, and knowledgeable. Be sure to talk to Jaime — solid guy.Service: Engine repair
Jamie and the staff of Metro Motor are always reliable and trustworthy. I highly recommend them to anyone who needs to have their car serviced. They are efficient but take the time and care to make sure they do a great job and get your vehicle back in working order.Services: Wheel alignment
Metro Motor Exxon Georgetown is amazing. We’ve been using them for years and they never disappoint. Jamie and his team do a great job of explaining what needs to be done even to somebody who doesn’t understand cars at all and they deliver prompt service. Will continue to come back for all my car needs big or small!Service: Oil change
Great experience with this Metro Motors! Had our 16 year old Volvo towed here by triple A and they diagnosed the problem quickly and fixed it at a fair rate. We’d gone to Capital Hill Metro Motors in the best and recommend both highly! Great trustworthy mechanics.Service: General repairs & maintenance
Pros: - Professional / Quality - Clear communication - Speed 2 day turn around after dropping off the car late Cons: - Expensive City Shop, paid about 50% more than what I would expect to pay. I was quoted 650 to replace a starter where I expect that to cost 350-400. Ultimately paid 600 after negotiating. Summary: Seems like most of their work is from tow ins, so their rates and fees are charged accordingly. On the other hand, the work was done well and quickly so also, it's probably the best place to be towed to in DC if you have AAA. But if you have a choice and can drive, I'd say drive out to the suburbs and take your shot out there for a better deal.Services: General repairs & maintenance
They were able to diagnose the issue with my car over the phone! When I brought it in, it was less than an hour turnaround to have the battery replaced. Jamie is extremely helpful and the whole service was very affordable.Services: Auto battery replacement
Very helpful and friendly. Clear in explaining what was wrong and how to prevent future difficulties. I’m new in town so it was a great relief to find an honest and very good mechanic. Came by once to make an appointment for a minor repair. Brian came out to look at the issue and was able to pop things back into place and fix the problem. Another shop might have had me bring the car in at another time and charge me a lot. I highly recommend this place.Services: Electrical repair
Two thumbs up for the service work at Metro Motor, Georgetown Exxon. My Ford needed repair and they got it fixed and me back on the road, in record time. And they kept me informed every step of the way. I appreciate the quality work, and quick turnaround.
RIPOFF! I was charged $281 for a simple diagnosis. I have never been charged for something like this in life in either DC, or any area of the country. After all this I was never given any meaningful answer on what was wrong or what I should do besides being told "buy a new car". Took my car to another mechanic who diagnosed the problem free of charge as well as fixed the issue at a fair price.Service: Auto engine diagnostic
Got my vehicle done in one day. Needed a brake fluid leak checked. Turns out, I needed a new caliper. Dropped it off in the morning and picked it up late afternoon. No problem since. Great, timely service.Service: Brakes
Metro Motor|Georgetown Shell
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