Metropolitan Plant and Flower Exchange

I have been to Metropolitan many times for flowering bushes and shrubs and went last year for our Christmas Tree. I have always found their selection to be great and their service outstanding. Earlier this week, I went there for flowers for the first time. I was very impressed not only with the beauty of the flowers, but with the time and attention paid by the young woman at the floral counter. She was meticulous and added some thoughtful, attractive touches. I have attached a picture of the flowers to show them off. The fact that I paid the same price for these as from a grocery store is just amazing to me. I also want to post a review because of the professional manner in which the staff dealt with a difficult customer. The woman was trying to get immediate assistance for a wedding consult, without an appointment, and apparently for a wedding occurring within weeks. After multiple explanations, the customer was unsatisfied and basically let everyone who would listen know how upset she was. Everyone at Metropolitan remained calm, yet firm. I wanted to express my support for how they handled the situation. Definitely a five star experience.
5 7 years ago (30-05-2018)

I went in a little overwhelmed by the size, and selection of this impressive place, but the friendly florists were super helpful! I gave Viki I think(?) My budget and specific color ideas and we went through the freezers together and wow! What crazy awesome art did we make! She was knowledgeable, helped me stay on budget, had great ideas, and made the experience super pleasant!
5 7 years ago (04-05-2018)

I had a very distasteful experience with the female at the register. She was impolite confrontational and wrong! I questioned the price I was given and she took offense to it. Well after all that was said and done; she had over charged me $10.05. Thanks to the supervisor who added my items again. "She' definitely in the wrong seat on the bus!" Just sayin' Attitude is not for the customers to encounter.
2 7 years ago (22-05-2018)

This place is amazing!!!!!! :) I love their selection and I love their service. Joanna was so sweet and very helpful!! ☺️
5 7 years ago (27-04-2018)

Everything you need to get your garden and landscaping started. They have everything! Staff is very knowledgeable.
5 7 years ago (04-05-2018)