Michigan Recovery Services Inc

The first time I called about my car, I was told they couldn't tell me if they had it. Second time I called, I got the information needed, and was told the first person I talked to should've released the information to me. Well the second person I talked to stated my car was in Saginaw, So I drove up there to redeem it, I get there and I'm told the car is in Livonia(they even told my bank, they had it in Saginaw) When I spoke to the second person, I don't understand why they couldn't tell me. My Credit union released the papers at 11 and they never got the fax. It was faxed over 6 times and they still said they hadn't receive it, which pissed my bank off. The place closed at 3, and the nice guy Roy at the Livonia storage waited around until 3:30 and they never sent him the fax. I call at 4:30 and was told they've been had the fax since the morning. Thankfully for my bank, they told them not to charge me storage since miscommunication happened on there end. Would rate it 1 star, but the guys at the Livonia Location were more then helpful and went beyond their job duty.
2 8 years ago (03-07-2017)

Worst experience ever! Jordan went through my purse, got into my wallet and took my I'd out without my presence. Car was locked when they took it. My tire was flat and the car wouldn't start. They had to jump it and now my check engine light is on. Jordan was rude to the people ahead of me and then equally rude if not worse to me.
1 8 years ago (09-11-2017)

They just went right on in and trespassed on my property opened up my gate and I had a huge beware of dog sign on gate why and the hell would you still enter someone's property? That's called trespassing and if you can't get a vechicle if the gate is closed and it's a sign up you shouldn't go in!!... What if my dog would have been outside this company is ruthless and will risk their butts to trespass on your property which should be illegal!
1 8 years ago (23-09-2017)

this company is just garbage they hire nothing but stupid employees who don't care about their life ready to get killed walking on someone's property they repossessed my car and their still back claiming it got stolen guy decides to throw a business card threw a open window with no permission I have kids what if that hit them in the eye see pictures below I have cameras and will see Michigan recovery services in court.
1 8 years ago (01-12-2017)

They towed my boyfriends truck from our driveway. They only had it an hour, it was still on the flatbed! but our 3 expensive pool cues shafts and case were missing ($3800 worth)1st edition predator with extra shafts, mcdermott sapphire with extra performance i shaft, Nick Varner break cue and a Cowboy brown leather 3x7 case. I was so upset as I was going to play in a tournament in Vegas and my cue was gone Very rude and did nothing to help. It HAD to be the driver, but they protected him. This happened last year. Now i have a friend who just told me today they did the same thing to them. They must be stopped!
1 8 years ago (25-05-2017)