Microsoft

This place is the best. You walk in first floor is for products and product repair. The second floor is a McLaren experience that is out of this world and the people working there were so super nice if I could give them 10 Stars I would. The next floor is the gaming center which is also very cool and highly recommend it. I had just left the Apple Store and this hands down is 10 times the experience and the people were super nice and helpful we ended up spending over an hour just hanging out because it was such a cool place. The pictures that I uploaded and the video speak volumes about the experience versus what I'm typing here. I would not hesitate come in and experience this place

1/5/22. Just decided to stop in 2 c what it was. I was met by ???? Who asked ? What brought to the Microsoft Experience! I told him Christmas was over and I needed a new surge! He laughed and took me on a tour! I asked him what do they have for older p people trying to catch up? He showed me a help page with his picture. Wow he was really down with the business! Great visit. Will return!!

This store is not given nearly enough credit for how awesome it consistantly is. It's basically a big gaming store, with the 3rd floor always having something awesome on it. From high end PC gaming setups to VR experiences you never know what you will find in here. And the staff is always happy to show it off. The last time they had an actual McLaren in there that had been converted to simulate driving it while you play Forza Horizon 5. The car even shifted around as you "drove". I can't imagine what it cost just to get the thing in there, let alone to convert an actual McLaren into basically the worlds most expensive gaming chair. Oh and all the experiences and demos are free. This really is a hidden gem on 5th Ave. You can buy controllers and xbox stuff if you want, but the real attraction is the stuff most normal people could never afford.

I was treated rudely by the staff. I hit this store with my friends on 10/1/2022 afternoon around 6pm. There was a fancy McLaren car on the second floor and we were going to experience it. Before my turn, I asked a bald staff who controlled the digital system how to drive this car. He suddenly raised his voice:”What?!” And his face was squeezed into a walnut as if I asked a ridiculous question. Still this guy, when i tried to get into the car later, he was standing behind me and suddenly stopped me saying “wait a second”. So I stopped and turn around to look at him to see what happened. He immediately rudely hurried me:“Go! Just go!”. He ruined the whole experience. Clearly he treated other customers well. Microsoft is rich yeah, so it now cannot afford a friendly and non-racist staff?

WOW store and MUST visit. I have the surface pro, and waiting to get the new sueface, the staff is friendly and always available to help you. The products are well displayed and the design of the store makes it easy to walk around, even with a stroller. We had the opportunity to live experience the McLaren Senna by driving the simulator.

Free ride in a McLaren Senna simulator with Forza 5 in 2nd floor. 3rd floor was full of xbox and PCs with access to alot, also free. This was almost like being at LAN again. Recommend it to Nerds. 10 out of 10.

Not a must but it’s fun to visit. They do provide free gaming room in 3 floor for 30 mins per person and the second floor have a gaming car for try : nice place to stop and take a break!

Great place to experience products. In these days there’s a mclaren car. You can use this simulation game

I am writing this to let other people know, that Microsoft surface book has battery swelling issues. Please be aware. I purchased original Surface book from Microsoft store in 2017 , now battery is swelling and screen is bulging out, potentially a fire hazard. I contacted Microsoft costumer service,  they refused to help, asked me to pay $599 for the same refurbished replacement with no guarantee. This is awful business practice. I am writing this in hopes to safe others from this experience. Stay away from their products!