Montierra Appartment

We have lived in Montierra for 3 years and a half and we have to say that we’ve had a great experience. The apartment is nice, spacious, and the management team is continuously improving what need to be improved. They were always helpful to us. Since we have been here, the kitchen and bathroom cabinets were upgraded. The maintenance staff is really friendly and quick to help. Parking is convenient, we have always been able to find a spot near our apartment.

I would give this apartment complex a 5-star but the maintenance people are not adequate at all. It’s like pulling teeth to get them to fix anything in my apartment and it’s going on a month now. They mark work orders as complete but never once stepped a foot in my apartment. Mind you my boyfriend and I both work remote and have a ring camera installed so we know who comes and go from our apartment. It’s getting ridiculous and I have been patient with this place.

Stonemark recently took over for Margot on Sage and have left residents weeks without an online portal to pay rent for Jan 1 2023. The offices we closed for a week and half so phone calls went unanswered. Then on Jan 3rd told residents they would have to pay rent immediately or pay an additional 10% on top of rent. Huge inconvenience and previous owners communicated better. Margot on sage also have workout equipment that half way works. Outdoor roaches will enter in apartment. Also, gate attendant is never around at night time in post or parking garage.

My experience with Chasity and the Montierra team has been excellent so far. I moved in this week and haven't had any major issues. Anything I have needed has been responded to promptly. Chasity has been kind, courteous, professional and responsive to all of my questions and has gone out of her way to ensure my move in went well. Give her a raise CIM group! I have been working in property management for 7 years and I am very impressed with the building, staff and amenities. This place is a hidden gem I would definitely recommend to others who want an upscale experience.

I’ve been living here for about a month and so far it’s been amazing, maintenance has been so quick like it has consistently taken them less than 24 hours to help with anything i’ve needed, and everyone has been so responsive. Debbie in the leasing office is amazing, I cannot rave about her enough, she made the whole process from application to signing documents so easy and stress free and is always so kind when I go in to pick up packages! there is always parking available in the garage, and the gate attendants are great as well!

Montierra on Sage is one of the nicest properties in our area. As a neighboring property manager I can say with confidence that Victoria has managed her property well for the last 15 years. It says a lot when a property manager has managed a property for this long and thru more than one management company and owner. Her staff is one of diversity and integrity. I have been there several times looking at Montierra for my own home. If I had not moved to my own property, I would have moved to Montierra in a heart beat. Her property is very well maintained at her direction. When big problems happen she is does her level best to tackle that issue to get it resolved in the most expedient manner possible. I would and have recommended Montierra to many people and will continue to do so. They offer so much.

Looks great! Property well kept management nice and friendly. Parking garage is very spacious and the floor plans are huge!

We lived at Montierra for 5 years, so 5 leases. Hard to leave. Apartments are very spacious and well built, price is fair, management and maintenance are responsive, we never had any issue. I would live there again if we were to move back to Houston. Do recommend.

I am so pleased with how professional and courteous the lady in the leasing office was and how beautiful this property is. Chasity, who works in the leasing office, was so pleasant, professional, and took her time showing me my new home and guiding me through the process. Moving is already stressful enough but she made the whole application process feel seamless and easy for me. Super excited about the amenities offered here as well. Thank you Chasity!

I recently visited and acquired an apartment at the Montierra Apartments. I truly appreciate the exemplary assistance, customer engaging and customer facing support that the Montierra Apartments Leasing team provided at the Houston TX Galleria area location. The Montierra Leasing Team Specialists are extremely polite, professional and consistently displayed a high level of managerial caliber. Tierra Joseph and Tiffany Hawkins are detail oriented and worked to ensure that every item on the application process was completed, while providing follow-up and one-on-one assistance up to application approval and move-in. This team of leasing professionals are the best in the Houston Galleria area. Carolyn F.