Reviews
We wanted to install a whole-home generator and Monyer did a great job from quote to installation. They patiently answered all of our questions and helped us understand our options so we could choose the best solution for us. Installed for a month now and we've already experienced one power outage with the generator doing its job flawlessly. The peace of mind knowing we don't have to worry about losing power is amazing. Highly recommend Monyer for their knowledge, customer care and professionalism.
So what can I say. I have an $11k that I was paid upfront and installed but I cannot use it at all. And I currently do not have power in my house. There were suppose to contact PECO to make sure that the gas meter was large enough to sustain the generator. The tech that installed the generator said there was a gas leak and to call PECO. I called PECO and a tech came out and discovered a few leaks on the connection line that Monyer installed. Also he said that the meter was not larger enough so he shut the unit off. He said to contact Monyer to see if they got approval from PECO. Monyer said yes. I contacted PECO and they said they were never approved and that a much larger meter was needed. I contacted Monyer and they stated this “if we do not hear from PECO we ASSUME it is good to go. They assume!!! Well your assumption is costing me. I hope everyone at Monyer now makes sure they have enough BTU’s. Unacceptable! Do your due diligence!
I got a great deal on my Generac generator and the initial installation process went smoothly. After my neighbors complained about the noise and our homeowners association requested that the generator be moved, the Monyer crew worked closely with me to relocate it to the back of our house. I highly recommend them and would not hesitate to use them again.
Very impressed with Monyer Electric. They installed a generator at my home last year and relocated the electric service meter this year. Both projects were done right the first time, and the equipment was installed neatly. They patiently worked through problems created by PECO, our power company, on the service meter relocation. Everyone I met from Monyer was courteous and helpful. I highly recommend them.
I would like to give my highest recommendation to Monyer Electric and David Pogue. We had a Generac whole house generator installed about one year ago, and it has been flawless. The peace of mind during the winter and for storms the rest of the year as well was just what we wanted. We interviewed several companies, and selected Monyer because of David. He has an honest, direct manner, impressive technical knowledge, and he provides the highest level of customer service. David promised that he would be personally responsible for every aspect of the installation, including taking ownership of working with the propane company. David put us in touch with Ray Nester at Eastern Propane, who answered all of our questions and helped us to select a 1000-gallon underground owned tank as the best solution for us. It was excellent to have one person who made sure everything happened as promised. David was there to make sure the installation was perfect. He answered every question we had for him right away. David says that if we need service or have any problems at all, he will respond, and I believe him. He asked us to wait a little while for an updated generator model, and it has been great—I can monitor the activity and status using an app on my phone. We really appreciate how David values us--he made sure we had the best possible experience at every step and we highly recommend him and Monyer Electric.