Reviews
I understand that Budgetel Inns & Suites its an affordable option compared to high-end hotels but the fact there’s poor customer service and unsanitary rooms, it’s just unacceptable. I arrived at the hotel, walked to the front lobby in which I had to look for a front desk agent since I wasn’t greeted by one - had to basically say “hello” a couple of times until someone decided to come out to assist me, went to the room that was assigned to me in which there wasn’t any lighting other the bedroom nightstand lamps, seeing roaches just walking all over the room and bathroom plus the floor being disgusting specially under the bed, having to basically beg the front desk agent for another room and him telling me to just “check-out” if I didn’t like it not taking into consideration that it was almost 1am and he did not know how long of a day I had, taking the elevator that smelled like cigarettes to the second room I was able to obtain and seeing the same issues? It’s beyond unacceptable, unsanitary and not CDC/WHO compliant and the only response received by the hotel property is: “Thank you for your review” based on previous guests’ comments.
Definitely believe all the BAD reviews on this place I stayed in October for my birthday weekend. The comforters are some cheap fleece like material with cigarette burns on both the beds in my room! Let’s not forget the burn mark on the side of the bed like someone had try to set it on fire! No microwave or fridge in the room no remote to the TV. When I went down to ask for a remote the front desk person asked me what kind of TV I had??!! Could not sleep peacefully sounded like someone was going to come in the room at anytime! So when I complained to TMobile about my stay the management lied and said I checked out at 12:30 and they didn’t charge me lies told we checked out at 10 because I couldn’t stay in that room any longer. The smell of the cleaner in the room was definitely covering something up!! Sleep in your car even bringing your own bedding and pillows like I did still doesn’t make the stay pleasurable. And it’s located in the hood sign outside gives warning to string potential of having your broken into. STAY AWAY!!!
Worst decision of booking this hotel where do I start. There is so many bad things but these are the worst. The homeless people sleep in the hallways, slam doors all night and the worst part smoke cigarettes right in front of my door and it creeps in my room. I have ask numerous times to not so do so because I have asthma I have come to learn homeless people have little respect for other people and their property. You would think if you are using someone property to throw your trash away they leave the halls filthy, urine, smoke and trash. I blame the hotel for not policing or have security. The guest argued the entire time I was there a full 7 days of chaos. I felt like I was in a halfway house / mental ward. Wow spend the extra hundred you will not regret it
The front desk gentleman was polite, BUT other than that I would not recommend staying here. There seems to be a severe lack of housekeeping, unfortunately. We checked out within 10 minutes of arriving. Our room was tidy, but DIRTY. The walls had stuff on it spills?, the bathroom had black/browning mold?, the floors were unswept and seemingly un-mopped, beds were made though I wouldn’t sleep in them. The carpet in the hallway was stained and filthy… there was a dirty Q-tip hanging around and other small garbage. The lobby looks okay, but once you go toward the elevator it all goes downhill and stinks of gross cigarette smell. BIG renovations/cleaning needed. I ended up staying across the street at the Country Inn and Suits. MUCH better
If i could give it no stars I would. It’s a convenient hotel if you need something quick and cheap, but they have roaches and the manager was very rude. We asked for more towels multiple times and waited forever to get them, not even getting all we asked for. Elevators barely work. It smelled like pee and smoke in the staircase. People sleeping in the hallways. Really bad experience overall. DON’T RECOMMEND STAYING AT ALL!!
This motel is a scam the room doesn't appear to be what it is on the website!!! Room is discusting sheets are nasty with stains from previous guest AC didn't work asked to be moved. Front desk clerk claimed there wasn't anymore rooms available... Halls and elevators are nasty... They have bed bugs... So please whatever you do, please do not stay here... Yeah it's a great price but it's not worth it... I will never stay here again... It's poor customer service... I really would like my money back because it wasn't worth it at all..
They no clean the room during the stay on the hotel. The facilities are poor, w/o maintenance, clean and any type of good aspect that you can cherish on a hotel. Their location is one the best of for do many things there, but the facilities are the worst oh the zone. Never again thereRooms: 1/5
Do not allow yourself to be fooled by the online photos. Do not stay here. If you think this is a baseless rant, then try to book your stay without having to prepay for the room. Once you arrive, ask to see the room prior to processing the payment. Then once you see the absolutely horrific room, you will know why Im trying to warn people!
This property is being advertised as something it is COMPLETLY NOT!!! The staff is extremely rude, they did not care whatsoever about posting false pictures of the property. There were junkies and prostitues walking in and out, sitting in the hallways and even going behind the front desk!!!! The staff seemed very friendly and familar with all of them! The rooms smelled horendous, there were dead bugs on the walls, the bed sheets were stained, the floors had what to me looked like tire marks you can just tell it was not mopped. The lobby did not have any seats for us to sit while I was on the phone with my booking agents to switch locations. This place needs a visit from the health department and needs to be shut down immediately!!!
The pictures were decieving. We walked down the hallway which was dirty after using the stairs becausethe elevator didnt work. When we waljed in the room it smelled musty the air conditioner didnt work there was water damage in the tiles on the floor. The lights were 40w bulbs trying to hidthe fact the couch was super stained. I pulled the sheets off the bed to reveal whatlooked like blood stains all over the mattress. I chose to get a refund without even looking at anything else. As we were walking out of the room thatiswhen we noticed the roaches.