Mountain America Credit Union

Good rates for an investment property here! If your credit is good, you only need 10% down here.
5 8 years ago (16-03-2018)

Would NEVER bank here. I purchased a car from a member of theirs. They failed to tell us the car was not even in the members name after their notary witnessed our bill of sale and took our check to pay off the loan. We have had to wait for a title to be issued in the previous sellers name, then his son's name before we can even register the car. Every time I call I get told something different. They blame DMV, DMV blames them. After trying to register the car and finding all this out, we returned to the branch and waiting in line for 20 minutes. Granted it was the day after a holiday, but we waited. But, then, they would not help us. I was actually told because we were not members we would have to wait for a different person to help us. Even though, only hours earlier, they happily took our check and failed to inform us of pertinent information. Have made several calls, never able to get to the one person who I needed to talk to. Calls routed to the wrong place, said she did not find that name at that branch, oh my gosh! Finally got in my car and drove there. Asked to speak to this specific person and was told she was at lunch. Tried to allow someone else to help, but with the complexity of the situation, offered to see if she was back. Watched her go in her office and she came to talk to her. She was there the entire time. SO they lied. Then we were given a loan release, thought we could get the title now, but no, it was not worth the paper it was written on. So, it's been a month now. Still no title, still can't call and get through. Guess I am going to have to get in my car and drive over there. Final thoughts... WOULD NEVER BANK HERE! and to the people of the bank - HONESTY IS THE BEST POLICY!!
1 9 years ago (31-01-2018)

Awesome place to bank! They make everything simple with detailed explanations! Easy to use mobile banking app! Great staff
5 9 years ago (15-11-2017)

Good customer service. Good app. Terrible bill pay service. Do not use for auto bill pay
3 9 years ago (29-08-2017)

Superb customer service especially for Small Businesses. I switched from Key Bank and I won't look back. Been banking with them for a few months now, and I haven't had a single issue yet. A membership bank, which is nice. Parking is always awesome here. I definitely recommend!
5 10 years ago (20-09-2016)