Mulford Laundromat

One of the nicest laundromat I've ever been to. Everything is very well kept and clean. All machines are in working order.
5 10 years ago (24-11-2016)

Great place with very friendly staff..Clean environment with washers and dryers that work very well
5 10 years ago (04-04-2017)

If I could give negative stars I would... I made a visit here today and had horrible experience with an older lady that works there. All I had to do is one load for a dryer because mine at home broke and I have to go to business trip in the morning, because it was 8 pm she did not let me even though your hours say till 9 with a disclaimer for last load at 7:30 assumption for time to be done for wash and dry by 9, but I am not doing a wash so it shouldn't matter; all I needed was half an hour...there were plenty of empty dryers. Her attitude about this was just unacceptable, this is the worst customer service I have received in Rockford. Please consider who you have representing your company. Very very dissatisfied, never again will I consider coming here while this lady still works at this place. Stay away from this place.
1 10 years ago (01-12-2016)

I seldom ever need a laundromat but did this past weekend. I ventured to Mulford Laundromat in Rockford with my quilted bedspread and asked for help. The white haired lady there was VERY helpful. She directed me to the proper machines, told me which settings to use, about taking the quilt out and shaking it periodically so it dried evenly etc. My experience was great. The lady (employee) was great. The place was clean and bright. I parked right in front, used their dollar changers and was in and out in no time. Do yourself a favor if you need a laundromat. Go to Mulford Laundromat.
5 14 years ago (14-01-2013)

I love going to this facility, but only when Liz is working. She is friendly, helpful, loving, and always smiling. Beware of the mean old white haired woman who works on Sunday nights however! She is extremely rude, acts as if she hates her job, and the customers. She will stand behind the door and just STARE at the customers as if she is an evil prison warden waiting for someone to make a false move. A group of us stopped going on certain days just because of her! She's especially mean and impatient with foreigners. It's sad, I was there one day and she was asked for change. She was upset as usual, stomping her feet and rolling her eyes at the poor man who could barely speak English and slapped his money on the desk. Just rude. ADVICE TO OWNERS: Get rid of the witch, and all review will be 5 stars! You'll see!
3 12 years ago (08-10-2014)