MyEyeDr. OD

ZERO STARS! WORST DOCTOR I HAVE EVER SEEN. Doctor Brothers did not say a single word to me except what was required. She was extremely robotic and clinical. While I was struggling to put contacts in, she did not say a word to me, just stared at me. She asked if I was treating a blood pressure condition with migraine meds. A real doctor would know what the meds were for. Also, the staff member who checked me in said I had a condition I don't have. Go see someone else!

what are the hours of this place first and foremost how are you going to be closed most of the week and expect people to come get the frames you forced them into overspending on, secondly the frame selection is not good the costs are too high for what they do have, they do not work with you to find anything affordable or in a budget. won’t be going back here waste of money and time

If I could give a 0 I would! If you dislike your job that much don’t work! Oh! And way to be stereotyping/juding people because of their insurance! Shame on you especially being an older lady of color!

This is the most unprofessional appointment I’ve experienced since being a patient at the establishment. Company sends a link about an appointment I’ve been waiting on for 2 weeks. I verify it through the link they sent via text and for some reason on my end it says the appointment was confirmed but I get here the time of my appointment and no one received the for confirmation of my appointment. To say the least I’m very high upset and then having to reschedule for another 2 weeks out it’s even more preposterous I’ll be going to Americas Best and get my glasses by time my appointment comes up with this place. Anybody making an appointment I suggest you DONT go through the link to get verified you will have wasted your time!!!!

My eye doctor was very efficient. All the staff was pleasant.

Appointment took nearly two and a half hours, most of which was spent waiting. Dr Brothers was juggling 4 or 5 patients at once, which led to a lot of down time. When I got through, she handed my paperwork to a receptionist who told me my appointment was covered by insurance but needed to pay $44 for an additional test which was never mentioned. When I objected, she immediately waived the charge. I wonder how many patients the add the “additional charge “ to in a day? All in all, the entire appointment process was less than enjoyable.

I had my first visit here for an eye exam and had a great experience. It was easy for me to schedule an appointment, the staff was always in touch with me to confirm my appt/confirm insurance, I had my vision screening with the eye tech right after check-in and was called back by the doctor shortly after that. Dr. Brothers may not be the most peppy, talkative person, but she is kind and gentle and is efficient in her job. I deducted a star because I wish Dr. Brothers was just a little more warm/friendly and seemed more interested in me as a new patient, but that seems to be her personality and that's OK. Check out was also easy and I appreciate the staff not being pushy towards sales.

The doctor was pretty cold. Didn’t seem happy to answer any questions and answered the ones that I did have with disdain. However, the office staff was very friendly and the entire appointment took less than 45 minutes. Ended up not purchasing anything as the selection was limited.

Very helpful and efficient! Alec helped me a lot and I will be returning next year.

Techs and front of the house staff was great. They were nice talked to you can actually hold a conversation. The Dr was not on the other hand. Would not conversate at all not bedside manner. Nothing would not go back to this location at all and they couldn't do what I was looking for which is on both if our parts. Me for not communicating my needs and them not saying they can't until I asked after they already did my imaging giving me the impression they can.