Nails For U

This place was not as bad as people said it was. Im glad me and my husband decided to give it a try. Yes the wait time is long but thats because they are under staffed. There are 5 nail stations and only 2 workers. Other then that, we both got pedis and they were clean and professional. I got a fill in and she fixed me up!

There is a race problem here. I am not the kind of person that leaves reviews and I certainly do not play the race card but this needed to be said. Anyhow, this is the second time I walked into this establishment and they told me “we can’t help you”. First time, I thought they may be closing soon, even though it was 4pm on a Friday. Because when I walked out, she locked the door behind me. But then, today, there were two other people waiting to be served and again, after she said that, she locks the door behind me. I am African American. I think that was the issue. Maybe they “can’t help” black folks. I hope I am wrong but this cannot be a mere coincidence.Service: Pedicure

My first visit because I happen to be on that side of town and I desperately needed my eyebrows waxed!!! Nail tech Ms. Michael was absolutely wonderful, she gave me great info concerning how to make my eyebrows grow out, which I am attempting to do. Not the most upscale, but the customer service definitely makes up for the decor!!!!

I have been to this nail salon 3x. After the first visit I told myself I didn’t like the service so I wasn’t gonna go back. The second visit was a surprise from a friend so I could say anything. The nail tech did a good job. My friend then gave me a gift to go back for Christmas. The service was a rip off. Charged me $20 just for gel polish when a gel polish manicure is $25. Thought I would save a little money since they jacked my skin up around my fingernails anyways but that was a negative. Definitely won’t go back now.

If I truly wanted to express how awful this place is, I'd stand in front of the nail shop window and convince every potential customer that they are beyond the worst salon in Charlotte. Rude as hell is an understatement. The owner is either bipolar or she clearly cares nothing for her clients. She is not welcoming and she is a liar. I went to get eyelash extensions and waited 30 minutes after I took my lashes off for me to remind her that I was there for lashes. She looked at me and told me they were out of glue. Also I arrived 5 pm and the shop closes at 7pm. I wanted a mani/pedi combination and she told me it was too late I could only get one of the services. 2 hours prior to closing! I've been in shops where it was 10 minutes prior to closing and they still welcomed the customer because they are providing a service and they want you to come back. This salon cares nothing for their customers and could care even less about making money. Never again will I turn down England drive off Arrowood road and waste my time and energy.

I looked through some of the reviews and most came out negative.. but I wanted to try and give them the benefit of the doubt. So I simply called to get a price on a nail repair w/ gel polish. The person I was on the phone with was RUDE and hung up on me. Definitely won’t be giving my money to them

Bad service from the moment we stepped in the door. I dont even know why we chose to stay. I requested 4 pedicures and the lady looked so annoyed as if that was a bad thing. They then placed us in the chairs which by the way needed updating. That is to consider one of the chairs was broken and all of them had duck tape on them. The woman who began working on our pedicures used the same tools for my sister and I. As soon as i noticed she was gonna use it on the other 2 people we had with us I told her she needed to switch tools. I had never seen something so disgusting. People could have fungus or other foot bacterias which is why nail shops are supposed to switch tools per client. The file she was using looked so old, it made no sense why she wouldn't grab a fresh one. They didnt even have a little rolling station to put their tools instead they put a piece of newspaper on the ground and worked from there. I looked in the back and could tell immediately that they did not have enough supplies nor proper cleaning equipment. As well there nail polish was so outdated. I may not have known her, but amother client came in. Immediately everyone in the shop noticed she was not acknowledged. The young lady told the employees what service she wanted and they completely ignored her. Of course after 2 hours of waiting the lady left. I truly am shocked to know this shop is still in business. Very disappointed that after all these years to finally step in the place and it was a disappointment.

I went to this shop Tuesday and got a full set there was one young lady getting her nails done I waited 30 mins for her to start on my nails which is fine. But it took two and a half hrs to do my nails she had a very bad attitude talking about customers it was a crazy experience.today as of the 14th my nail has broken due to her obsession with her drill.Im highly upset because I got gel nails and this is not normal. I'm very disappointed in the nail techs here in Charlotte.I love my nails and want them to be flawless.but the techs I have exp here are careless.

Worst customer service ever! For starters, I didn't even get greeted when I first got to the place. Secondly, I had to wait for over an hour for service. Once I got in the chair, she was incredibly rude so I definitely won't be coming back here!

I had to rate 1 star but i wish i could give a -10. The owner is just horrible...she made we wait 30 to 45 minutes and then decided because i was the last person in and she was closing in 2 hours she wouldnt do my nails cause she said she didnt wont too...i would NOT RECOMMEND for ANYONE to go here even though one lady in there named Ms.Sue she is awesome. She was the only reason i was going but then the owner is so over the top with her rudeness i had to stop going...i was going to catch a case dealing with that lady...she has no respect for others and they time/money. And she gets all in your face yelling when you tell her she wrong for treating LOYAL CUSTOMERS"every 2wks" like garbage..she doesnt care about her employees or customers and she a cop caller.