Napa Auto Parts

Also I absolutely love the fact that they are open until midnight. No other auto parts store is open even close to that time.

Super helpful, polite! Won't go anywhere else!

Gave you guys a bad review 1 star but maybe it was just an off day at that store. the fact that you responded in a professional manner shows me you do really care about your customers service. So I'm changing my review until I give it another chance at your store, only seems fair.

put my plate number in and still got it wrong on my brakes

A little more expensive, but you get what you pay for. Fast easy refunds when you pick up the wrong part. Online ordering is a huge help as well.

They rarely ever have fluids or parts in stock for German vehicles

A decent trip to the parts store... It's never fun to go get replacement parts, but it can be even crappier if you have unintelligent or rude people helping you. But that wasn't the case this trip. The gentleman was pleasant and listened to what I asked for didn't ask me 3 or 4 times what kind of vehicle it was, or what part I needed and was diligent in trying to find the part. Unfortunately the store inventory was off this has happened a couple times over the last couple years at this location 90th and Blondo so I will have to make a special trip in the morning. But other than that, I will probably be returning to this location, even though there is a competitor about 2 blocks from me.

Helpful and friendly staff. I went in for wiper blades and they immediately help me pick out the right ones. And without me asking, proceeded out to my big work truck and installed them quickly. Now that's customer service!

So I know that it's common practice to great the customer when they walk in, but not in a rude manner. I came here with my 13 yo niece and 4yo daughter, and they were quite snippy. Not going back.

There was maybe 5 people in the store but I had to wait in line for 10 minutes and then when I finally got to the register it took another 15 minutes for them to find what I needed.