National September 11 Memorial Museum

So tastefully done. The grounds and museum are gorgeous! Spotless clean with very friendly staff. Very peaceful and serene. On this Wednesday 3:30 the museum was extremely crowded. Some exhibits could just not be seen do to the crowds. Each and every exhibit had its own detailed description. The hall of pictures victims was overwhelming and very emotional but yet so beautifully done. Never Forget!

Highly recommend the guided tour, they have one for just the museum 60 minutes or you can take one for both museum and memorial 90 minutes. Even after the guided tour was over there is a lot more to see. I'd give extra couple hours after the guided tour is over. The museum closes at 530 pm sharp. Advance reservations is highly recommended. We booked a week before our arrival, and a day before they were completely sold out.

Very emotional, a beautiful place dedicated to all those heroes' & innocent lives lost on that tragic date. The location is gorgeous, quiet, clean; the visuals and presentations offer the history of what happened, information gathered by the press, and interviews with survivors. It's great for children to learn about the history of New York City and the story of those we don't have around anymore. A Must visit in NYC. The whole museum will take about 2.5 - 3 hours.

This was such a deep and moving experience. 6 years ago I visited the outdoor Memorial Pools, which depict the theme of "absence" in place of where the North and South Towers once stood. However, since then I had felt a calling to return and do the full experience to visit the museum and do the tour. I am glad I fulfilled that calling earlier this month. Our guide was really helpful in setting the context and giving us information I wouldn't have otherwise known. It is a moving tribute to all the lives lost that day, but also gives visitors a sense of hope for the future. Pictures alone do not do justice in describing this experience so I highly recommend visiting the museum, and perhaps also doing the tour like I did. Thank you to all that keep the memorial going.

A very impressive museum and American monument. The architecture and entire presentation is absolutely breathtaking and full of dignity to those who lost their lives and their families. The museum is integrated into the original structure of the former World Trade Center site. And the main part is underneath the foundation of the twin towers. We will never forget this day. A must visit once in a lifetime.

This museum was well put together and it paid proper respect to victims and their families. We took the guided tour which they gave us headphones to listen to the guide which allowed us to hear the guide while we walked quietly and observed. While this was a tragic event this museum tells the stories of the victims, heroes and the survivors so we never forget them.

Highly recommend visiting if you're in New York. It was such a harrowing experience to be stood where such a tragedy happened. The museum is excellent and well laid out but I'd advise to give yourself plenty of time when you visit as we went later in the day and had to rush round the exhibits before closing. From what I understand you cannot book in advance and can only purchase tickets when you get there so could be told to come back at a later time depending on how busy it is. We visited on a Friday afternoon and there were no queues but I think it just depends on the time of year you visit. We had purchased the Go City explorer pass so just scanned the QR code when we arrived.

A very moving memorial to the tragedy and human spirit of that day. From the reflecting pools and survivor tree outside to the expansive museum underneath, words cannot capture how amazing this museum is. I highly recommend anyone visiting NYC to give this museum a few hours of your time. You will be glad you did. Thank you for never forgetting and reminding us what humans can do if we work together.

They did an amazing job putting everything together to remember all the men and women who were lost on that day. It is very quiet in there, and you're allowed to take pictures on the outskirts of the museum. Once you're inside the main part of the museum, you don't be allowed to take pictures. You'll see why once you go in. It's very somber and emotional. My suggestion is to bring tissues. You'll need them. I did.

Visited this while on Vacation in New Jersey. We bought tickets ahead of time online. Highly recommend to avoid the very very long time. We were able to pick to pick a time slot. I am currently in a mobile scooter and it was very easy and accessible with elevators. The displays were very nice and touching tributes. So much to see. Very quiet for that amount of people. I probably missed seeing some items when we went into a certain area due to all the people. But the rest of my party was very pleased with everything that they saw and took our time reading the plaques. We did not get a tour guide, we did it on our own. So no time rush or being pushed thru. You go at your own pace. This is definitely something to see. Even though this was a very tragic event, I really wanted to see this. Each of my party recalled exactly where we were that day. I didn't know my boyfriend back then but me and him both have watched all the documentaries and read all the information that we've come across. We unfortunately did not see the survivors stairs but I believe it's because it was actually near steps and we used the elevator due to my scooter. I hope to make the trip back again sometime to see anything I might have missed. We went on Monday 7/11 at 12:30 pm. It was pretty busy for a weekday, but I bet better then a weekend. Thank you