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Reviews, get directions and contact details for National Temperature Control

National Temperature Control

About

NTC is family owned and operated with over 40 years experience in keeping people comfortable all over Greater New Orleans.

Story

Frank Massicot Jr. and his son, Frank III, have been providing honest, reliable, and quality service to all of Greater New Orleans since 1981. We are family owned and operated, NATE certified, fully licensed and insured Trane Comfort Specialist. We service all makes and models of heating and cooling equipment. Some of our services include but are not limited to; annual cleanings, preventative maintenance agreements, monthly filter changes, indoor air quality, UV lights and bulb replacement, sealing and installing duct work, air grilles, bathroom and kitchen ventilation, raising and leveling outdoor units, Nexia Home Intelligence, free estimates, as well as 24 hour service.

Address: 621 Distributors Row Ste F , New Orleans 70123, LA, US
Phone: (504) 467-0440
moc.liamg@lortnocpmetlanoitan
State: LA
City: New Orleans
Zip Code: 70123


opening hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00

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Reviews
I'd start with the fact that NTC did solve the problem that I had with my A/C but when it came to the billing they really were dishonest. First they quated me $212 for the service call and replacing the control board plus $89 to replace a capacitor that was about to go bad acourding to the tech. I told them to go a head and do the job and a few days later after the part arrived and was installed the bill was higher then qouted, the capacitor was $113 and the board and installation were $294.35. When I talked to the office they told me that was the price and there is nothing they can do about it. The capacitor cost them about $3 and board about $40. I think they could afford to be honest and stick to the original price qouted and still make good profit while keeping me a happy costumer. *I'm. Changing my review from 2 starts to 4 because the office did a great job in reaching out to me and correcting the problem with the billing. Also when the AC stopped working that same evening after the tech fixed it they sent a tech out to fix the problem, so they do stand behind their work.
Very pleased with the job Frank, Jr. and his team did for my wife and I. We were having issues with our home warranty company, so I found NTC via Home Advisor. Couldn't be happier with my decision. From start to finish, Frank was a true professional. He took the time to listen to my concerns, as well as show me all there is to know about the world of HVAC, so that I could make the best decision for my family. One thing I truly appreciated was Frank's willingness to go above and beyond your basic installation. He repaired several areas which needed to be taken care of , and NTC even lent us a couple A/C window units to keep us cool at night between day 1 & 2 of the job. If you're looking for a trustworthy and professional team to look at your current setup, replace your system, or maintain it, I highly recommend you call Frank at NTC. Semper Fi, -Matt
Great people.
Excellent service
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