New Balance Factory Store

My doctor said if I was to continue my sports/life that I need New Balance shoes. So I went there and the store representative's are very knowledgeable, kind and caring. They have anything you need from head to toe at a great price and my feet feel so good, like new again. They even have a veteran's discount.

The black lady at the check out area was very disrespectful. Customer Service was bad. She was not willing to help us. She chose to walk away when it was our turn in line. She had a attitude with us when we asked if she could help us, since the customer she was waiting for was not ready to check out. That customer was still shopping around. She stated no she can not help us and had us waiting in line until the other customer continued to shop.

Love shopping at this store. The staff is very attentive and helpful even when the store is busy. The sale was also amazing with a very wide selection to choose from.

The young black girl was so kind and patient with my son. She was an absolute sweetheart and we will be back!

Love NB products. Always shopped at the South vegas factory outlet store without incident. However, my last 2 visits were VERY unpleasant. The staff were very attentive at first... it they became a little too attentive to where it became overwhelming. My gf and I intentionally walked from one end of the store to the other, to see if we would be followed. We were!!! The associate continued to follow us throughout the store, to where one of the employees stood by the door as if we were to grab something and run out. Again, we intentionally walked from one end of the store to the other a few times to make sure it wasn't a coincidence.. but WE were intentionally being followed!!!!!!! Would definitely NOT shop at this location again.... maybe not even shop at new balance at all!!!!!

The shopping center was busy but I felt like there was adequate parking, I did not have any trouble finding a spot. The staff in the store was helpful but not overbearing. When I got to the register with my selection, the gentleman helping me recalled seeing another pair of the exact same shoes that was on sale. He went out of his way to go find those so that I could get a small discount on what I was already planning on purchasing. I thought that was outstanding customer service and I really appreciate it. I would definitely go again.

Helpful friendly service!! It's the only/best place we've found for wide sizes infant to adults!! I greatly appreciated the help in finding the sizes I needed for my growing grandson!

Best ever! Great prices in town and top quality!

We had a vip experience at this New Balance location. Sabrina helped us with our Minimus shoes search adventure. She offered to order it online and has it shipped the shoes in my size to our home without charge. Very attentive and helpful

My 92 year old mother has been suffering with foot problems and needed a special pronation control shoe. Robert and their team were so helpful and caring! We found mom 2 pairs! Thank you