Finish Line

Finish Line: A Decent Stop for Sneakerheads But Maybe Not Your One-Stop Shop Finish Line is a reliable option for browsing the latest releases and popular styles in athletic footwear. Whether you're a die-hard sneakerhead or just looking for a fresh pair of kicks, they have a decent selection of shoes to keep you interested. The staff at Finish Line generally gets good marks for being friendly and helpful. They're happy to answer questions and guide you towards shoes that match your needs. However, selection can vary depending on the store location. While they carry all the major brands like Nike, Adidas, and Jordan, you might not find every single hyped release or the most obscure sizes.

Tyler and aijanna were amazing! There welcome customer service was above and beyond! Tyler really helped me pick out shoe really cool kicks and gave me plenty of time to walk around in them and make a decision! If your ever in the outlet go check them out

They have very good sales, but we couldn't buy anything, first they didn't want to exchange the lace for a good one because one was damage on the addidas campus tennis shoe and secund they supposed had ona missing shoe of the adidas samba .. so we ended buying Nothing!! + they had the music so loud that the workers cant event hear us asking for help, We almost begged them to help us... so definitely not going back...

We are MORE than satisfied with the experience we had with Rayvion at this location today. We came to do some before school shopping for our son today. We went to the Nike outlet and we weren’t to impressed so we came here. He wanted a pair of Jordan’s and Rayvion brought out several different pairs for him to look at and try on. He wears a 13 so we were concerned of the stock but they were all in stock. The store was clean, staff is helpful and we were satisfied. Thank you!

I experienced the worst customer service ever at this location! The workers won’t even acknowledge you. I stood in front of the register ready to check out and they just ignored me. I asked the worker if I could use my reward from my app and he referred me to someone else. The employee that tried to ring me up didn’t know what he was doing. He said I can’t use my reward for the item. I asked him what can I buy to use my reward? He said I don’t know you just can’t on this item as if completely annoyed by my inquiry. So I just canceled my purchase. I drove a mile away to Town Square Finish line location and there as soon as I entered I was greeted. I was able to redeem my reward.

Wow, Finish line just sent me 2 pair of used shoes. Do not order online unless you want someone's hand me downs. Smh. This is gross. Update. Finish line has still eyt to resolve this issue

one of the workers said that we just have to wait for the size of the shoes but after some time that we waited the worker haven’t even tried to tell us that they don’t have this size of the shoes, that’s just ridiculous and we just lost our time there.

For one I was at the wrong store Aauna the mix young girl with the green hoodie was very unprofessional with her tone , I just had a baby in was at the wrong store . All I needed was an exchange she failed to communicate with me . She barely spoke to me . She immediately got on the phone with the correct store with out even telling excuse me . Then she began to help another customer with out any communication with me . After I asked her for the address she stated she didn’t have the address but had the number . She rolled her eyes at me . I will never visit this location again based of off her . Why does she work in customer service but can’t provide it .

If I could give zero stars I would. Whoever owns this store really needs to rehire people who understand customer service. We waited 15mins just to ask for a shoe. Then as we sat for another 20mins waiting for the shoe, we asked one of the girls about our shoe. She sat there and shrugged her shoulders with a nasty look on her face. I had enough at that point and asked another employee. She was nice enough to apologize and figure out who helped us first. The man boy who did looked at us and said oh we don't have it.. but yet he watched us stand there for 20mins! So unprofessional and disgusting behavior from this staff.

Was at the clearance rack. Had multiple puma shoes marked at $35 on clearance. Rang up at $70 dollars. Employee said they would honor price. Romy manager came over and stated price had gone up and would not honor the false advertised price and offered only 10% off. Bad business if you ask me. Will not shop there ever again. Would give negative stars if possible. Caddos to the 1 employee for sticking up for me