NextCare Urgent Care

I made an appointment for 1:20. I’ve been sitting in the waiting room for almost two hours. There are still two people ahead of me including a man who said he made an appointment for 12:20! He literally just got up and walked out. Unfortunately my issue cannot go unresolved so I’m just sitting here super miserable waiting for the slowest service I have ever received at an urgent care. They just let in a man they knew ahead of everyone who has been waiting here for hours. I can’t even! *Update: three people have walked out, but somehow I’m still waiting. And the guy who just came in and only waited for like 10 minutes and went to the back is still back there. Not fair or professional.

I don't like to give out bad reviews but my experience was terrible. One star is for convenience of location and the other for the timely fashion of the visit. They took me in exactly on time and the registration process was very easy. Aside from that everything else was not good at all. The nurse had 0 bedside manner, didn't even say good morning, seemed in a bad mood. Then the "doctor" came in and he also didn't say good morning and was totally apathetic and seemed to not know much of anything. He wasn't even a doctor, he was a PAC physician assistant. Receptionist was personable. However it's the doctors and nurses that count and they completely missed the mark when it came to customer service/beside manner. What's more is that he had 0 confidence and told me to just go to the ER or follow up with my doctor ASAP. He did absolutely nothing and I ended up paying for it.

I was seen within an hour from Check in ti actually meeting the PA . Tara was thorough and kind. I will definitely come back and refer anyone to seek care. The young ladies who checked me in were so nice and empathetic. Well Done Next care!

If you have any sort of medical needs or emergency, I would avoid this place at all costs. We made an appointment and after waiting over an hour after our appointment time, we were told the appointments don’t even matter. When asking how long until we could be seen, we got laughed at and told they only have one physician on staff as if we were responsible. All the while the staff were chatting and laughing as a room full of sick patients were waiting just to be seen. Please do not visit this location if you are seeking timely, polite medical assistance please avoid this place at all costs.

Ashley McCabe, PAC was thorough, informative and sensitive to my needs. Often I feel uncared for after leaving a medical office. I left with great confidence I was being treated and cared for in a manner and to a standard, all in her field should strive to achieve. Thank you

The lovely ladies up front promptly checked me in. They were professional and friendly. Informed me of my wait time and I was seen within a timely manner. Great location and staff!

The new management and staff for this urgent care is 1000% more compassionate and knowledgeable than the crew pre-Covid. I received quick and efficient care and left feeling I was correctly diagnosed and sent home with a solid plan for my wellness.

The worst urgent care I’ve been to the staff and the nurse were extremely rude. And the nurse prescribed me.only 5 days worth of antibiotics when 7 to 14 days was the appropriate dosage. I had to go see my general practitioner after all urgent care dropped the ball..

Thanks God for Urgent Care. Every time I need to go there I feel the Doctors are truly doing an excellent job No matter what my health problem is, I know with Urgent Care I am in good hands.

Do not bother to make an ‘appointment’ or a ‘reservation’. They made it clear to me today that regardless of scheduling it, it’ll still be 90+ minutes. Asked if I can leave and come back and they said no. You’ll lose your place in line. Stated I made the appointment and she clarified it’s a reservation not an appointment so to her that means walk-ins patients still go before you.