O'Reilly Auto Parts

Worst auto place ever. Went in and ordered a set of supports for the trunk/hatch. It was clarified that both were needed. As in a set which would clearly be one for each side. It was around 30$, paid and was told that when they arrived they would call. Never got a call. Next morning I went in and they said it was soooo busy and they forgot to call, got the supposed supports which turned out to be ONE when the clerk was asked and said clearly the day before that it was the set. The set in advance and at auto zone is cheaper as it is showing $15-17 per piece. If it were possible to give no stars I would. They are not interested in giving clear answers, doing their job, calling back to get people their parts or correctly pricing things. Save yourself the grief and go somewhere else!

Stefan is awesome! He really helped me with my car battery Excellent customer service from Stefan and the other women employees. Highly recommend this place.

Reasonably priced with great service!! Thanks for your help with the wiper blades Ron!!

Covered by battery warranty! Great service! Thanks Tammy.

Normally I go to autozone but done but this is my 2nd choice. The gentleman was very helpful in helping me decide to purchase a wheel Stud installer. They didn't have it in stock so they called another store to make sure that they had it and sent me over there. I always have good experiences here and the staff is always friendly and helpful.

Two young people were managing the store. The young woman was courteous and professional on the phone. The young man was very knowledgeable about the parts I needed, gave me a selection, and offered to do the service on the spot instead of me replacing the part myself. He was able to answer questions about other items I plan to buy in the future & offered good advice. The prices of the top-brand item I needed was a little lower than the other 3 auto supply retailers I checked before in the area, and the customer service was very good. I will be back!

I wish I could remember the guys name. Super nice and I liked that he explained why not to touch the bulb to my rear back light when replacing it. Upland is my go to store.

I was so impressed with Tammy and Ivan, They were both very helpful. They even changed the wiper blades that I bought for my car. Great customer service. : I will always recommend O'Reily"s Auto Parts. :

I would like to take the time to make a shout-out to MIKE for helping me today with finding everything that I needed, and for answering my questions. Mike was very professional, knowledgable, and sincerely cared about helping me. Employees can “make-or-break” a business. Today Mike was an excellent example of the type of employee who will keep customers coming back. Kudos Mike!

The staff is very nice and helpful. Unfortunately they didn’t have what I needed and were unable to order it.