Office Depot

DO NOT GO TO THIS LOCATION. This location is consistently out of stock on ink and paper, which is crazy considering it’s an Office Depot. The workers in the print shop are consistently under-trained, and can’t really answer questions about print jobs, and seldom seem like they can comfortably use the print equipment. The last time I went here, I asked for a manager because I wanted to complain about the lack of quality at this location. I ASKED TWO DIFFERENT PEOPLE WHO THE MANAGER WAS, AND THEY COULDN’T POINT ME TO A SINGLE PERSON WHO WAS IN CHARGE. If that’s not the epitome of everything that is wrong with this establishment, I don’t know what is. Save your time and money, and GO SOMEWHERE ELSE.

EVERYTIME I come to this location there’s an issue. The employees don’t have a sense of urgency and don’t always provide customer satisfaction. There are times when their approach is uninviting and rude managers included. I often use the binding services and this process should only take up 10 minutes. Today I was told that I would have to come back at 1:00pm to pick up my materials. I couldn’t understand why because there was literally only one other person in the store. This employee purposely took her time with getting to my project. She fulfilled all the other customers orders as they paid except for mine. I am still here waiting for her to begin my project.

Friendly associates... minimal wait lane time.... great location...I had my book spiraled at their copy section... they were efficient and nice... and I get most of my studying supplies as well ....

So I go into office depot, an office supply store, to get an ink refill. And I was told they don't have it and I could try to find one to match it, which I explained you do not have any on the shelf. I was advised probably try target or walmart. So my response was oh I guess I shouldn't come into an office supply store for office supplies. Why would I do that for heaven sakes! Amazing.... Walmart & Target have stopped carrying ink pen refills so I've been trying for weeks at Office Depot. It's hard to order online when the refill doesn't have any ID or order number or name to reference. Ugh!

On May 13, I visited Office Depot on Kirby. I purchased laminating tape for my PTouch printing machine . I did not know how to insert the tape so I asked the person at the register to assist me and she said she did not know how and I said to her then find someone who can we is the manager she said I am the manager, I then stated to her well you should know how to do this and she told me it wasn’t her job description and if I did do it for you, it would be a favor. She didn’t like the way I asked her or told her she was responsible for assisting me and she told me BYE as I walked out the store. She was very unprofessional. I don’t know where she came from, but I’ve never seen her at that location before . Now, where was the customer service in that transaction very disappointing

Horrible service. Poor staff and poor management. Lack of professionalism and shows no compassion for customers. Please go elsewhere. I waited almost 30 minutes to print and manager refused to help me and advised me to read instructions and do self print or wait in longl line about 30 more minutes for assistance. Very very dissatisfied with this location. Please go elsewhere and do not ruin your day or waste your time at this location.

My mother needed to purchase ink for her printer ASAP, so we figured Office Depot would have what she needed. This location has been here for years and I've shopped here a long time. The ink selection is wide and deep. The inventory was lacking though. We were able to leave with half of what she needed, so that works. She also decided she needed a new desk, but I wasn't impressed there. The desks are on the pricey side and you don't get much space or organization. Overall, it's a good stop for home office needs.

The process to order custom business cards and picking them up same day was so convenient. The cards were exactly what I ordered and look great. My order was ready hours earlier than expected making pick up even easier. My entire experience was flawless. The team at the store for pick up were friendly and professional as well.

I went in for photo prints and the photo center worker has a terrible attitude. She was rolling her eyes at customers and acted like she didn’t want to help me print.

Staples or Office Depot? It's just like Pepsi or Coke? Anyway, I just went to this store for some office supplies and I got them. Free parking as well!