OfficeMax

I have had some good experiences but online printing recently did not go well. I sent off the copies and paid for them online . They were to be ready for pick up at 10. When I showed up at 12:40 they were not ready . The ladies were just sitting around and had not even checked the orders so they had not even begun my order . Ugh ! Cost me nearly 40 miles of travel and hours of time to return to get them a couple hours later. I order online to make things easier. Yes , the ladies were nice but they blamed the order not being done on opening late. Managers need to hold employees more accountable or compensate the customer. I could have gone elsewhere and spent less due to travel cost and time loss .
2 7 years ago (28-05-2018)

The teenage blonde headed girl working in the printing department refused to print my invitations because they had Disney characters on them, even though they were created using a business license issued by Disney. Idiot! Save yourself some time and use a locally owned business. They have always printed them before. I suspect it had more to do with her not wanting to actually work while at work considering she did nothing but stand in one spot the entire time I was shopping in the store and no other customers were in the printing department. The older lady working in that department was also literally just there to take up space. I had to walk all the way from the back of the store to the cashiers to find an employee to help me with paper products on the back wall. This was a very poor customer satisfaction trip. I'm not sure I will ever go in here again.
1 7 years ago (01-02-2018)

Customer service was a little slow to come over and help pick out a desk chair but was very friendly and helpful
4 7 years ago (26-02-2018)

Easy to find everything & staff is friendly to help you out.
5 7 years ago (27-02-2018)

Great customer service, they helped me find what i needed as soon as i walked through the door. Good quick in and quick out for a busy mom. ☺
5 7 years ago (13-09-2017)