One Stop 4 Flooring

I recently needed carpet for a small room, and was looking for something affordable but good quality and installed. I called and spoke with Reza, and he was so helpful, patient and he gave me a great price on carpet and installed with several color choices, set up install date, easy and Perfect! The person that did the install was Julio, and he did a magnificent job doing the installation! He called before he showed up and was very professional and the carpet looks so good! There was a few pieces that were extra odd sizes from leftovers from the room and he cut the big piece in half for me so I could use it in the walkway. I’m so glad I found these guys for carpet and flooring! Very good company I recommend them. Thank you again Reza and Julio!

Pleasantly surprised by the experience made so by a sales associate who was able to find just what I was looking for within 10 minutes of arrival and the sakes associate discounted the price without negotiation. My purchase was immediately loaded into my vehicle ...all told the experience took maybe 20 minutes. I will would recommend 1 stop 4 flooring.

Walked the store, seversl employees and NO ONE came out to help me. Had 1 employee acknowledge my presence.....sad....i was ready to spend my money!!!! Too bad 4 you.

Terry Perelman was our salesman and he was was professional and knowledgeable. He took his time and explained all the details with us. He was friendly and courteous. Would keep doing business with him, we highly recommend him.

Employee came to our house to measure for ceramic tile flooring. After installation there were 4 extra boxes of tiles which store refused to take back. Their first response was that we must have measured wrong. When we told them it was their employee that did the measuring then they said it was a special order that couldn't be returned! No one ever said it was a special order nor did the paperwork say that.

I've been in this store a couple of times, but today, I had the best customer service experience EVER! James was definitely the most helpful person I've dealt in the whole place. I truly felt he went above and beyond. And I'm happy with my purchase and the cost. I've shopped around looking for new flooring for awhile now and definitely walked out a happy customer! Highly recommend this place and ask for James!

We looked for weeks for a waterproof laminate we liked and they had the largest showroom of product. Took home several samples to make a decision. The salesman came out and measured gave us a written estimate right there. Of 3 we had they were least expensive so we went with them. Product ordered and install date set no issues at all. 2 installers showed up on time and did a great job over 2 days getting it done. We were pleased with them and how they managed to clean up fairly well after the job. The reason for 4 Stars was there was no follow up during or after install. I would have expected a call after the install just to close it all out. Guess things have changed over the years? As an FYI they were 2,000.00 less then the highest bid and their measurement more than 20sq ft less then the other one. Our install was completed with half a box 10 sq ft left over.

We had wonderful customer service from our salesman, Robert. My husband and I had just purchased a home and when we did our final walk through, the carpets weren’t in such great shape after the previous owners furniture was out. We were in a time crunch as we were moving in in just a few days, but didn’t want to have to do the carpet after we’d moved furniture in already. The carpet we chose wasn’t in stock and wouldn’t be able to arrive before we moved in, so Robert helped us choose a carpet that would be shipped and able to be installed before our move in date. The whole process was great from start to finish and the carpet looks beautiful!!

I have a newly built home and carpeting was purchased from One Stop 4 Flooring. I do not let anyone walk on my carpet with shoes. The carpet is unraveling in two seperate areas. I am total disappointed with this carpet. So I called the store and spoke with the young lady that I dealt with when I purchased the carpet. She told me that the rep for my area wasn't available, and would not be back until after the Holiday. That he would call me as soon as he returned. Which was supposed to be the following Monday. I did not receive a call. I called the young lady back and he was suppose to be out here today. I was told no specific time but I she stated I should be the first stop in the Morning. No one has showed up yet nor did I get call. I think I am getting the run around. I do not suggest this company because of their lack of professionalism. The quality of customer service and their product is poor. No follow up skills and tell you anything to perceive you are being taken care of but in fact you are not. I have to say thank you. They came out and fixed the carpet. It look amazing!

We had laminate wood floors and new tiling installed in our house and are very pleased with the result and very pleased with the price too which was very competitive. The work was scheduled very quickly 2 different crews, one for the wood followed by another for the tiling, the whole job was completed within a week of making our wood and tile selections. They were all experts in their field and did a flawless job for us. Also wanted to thank Salesman Alex for all his advice and patience right from the start when he came to the house to give us the original quote. Also his material estimates were spot on, only very small amounts of tile and wood left over so we didn't end up buying more than we needed which is often the case. Based on our experience, I would highly recommend this company!