Panera Bread

I go to this location quite often and have never had any issues. Today when I went they were were extremely busy and everyone was waiting 20-30 minutes for their food, whether they ordered ahead or not. I could tell all the employees were moving as quickly as possible to make up for whatever had caused the delay so I took my place in line and waited. Several people in the store were incredibly rude to whatever employee they saw and one woman repeatedly went to the counter to complain, and continued yelling at an employee even after he explained that he was part of the delivery team and wasn't on the food line. Throughout this, every single employee remained calm, cheerful, and perfectly polite. I was very impressed and will most likely go to this location more often now.

Panera is always a good standard pit stop for a nice lunch that isn't FAST FOOD! We were in town for soccer, between games and wanted something that wouldn't just be a gut rot for our players. The salads and soups are a sure bet to fill you up and are always generous in their portion size. Not the first and certainly not the last Panera that we'll visit! Delicious breads and pastries to eat in or take out. Soups, salads, sandwiches. All in a pleasant downtown environment across the street from the Hotel Fort Des Moines.

Nice downtown location. Very friendly and helpful staff. Food looked, smelled, and tasted great. We had the chicken tortellini, mac and cheese, summer corn chowder, and the specialty teas. Highly recommend the hibiscus tea drink.

Everything here is so delicious! Friendly service and your order is ready quickly. This Panera is accessible to the Skywalk take elevator down to Davis Brown lobby and it's right there. So nice to be able to walk to lunch without having to wear a coat when it's freezing outside! Stop by for breakfast or lunch and you'll be pleased.

Great place for healthy lunch options. Can be busy depending on when you go- breakfast/lunch hours can be crazy. Free refills and wifi make this one of my favorites for studying! Plus great and friendly staff, overall, easy 5 for food and great coffee.

Love it hear. The employees here are very kind and respectful to all the guest and the food is excellent here. I also love the positive vibes of this place when just sitting and relaxing while either waiting on your order or eating and drinking the meals you have ordered here.

One of the best Panera Bread's I have been to, ever. The staff are super friendly and the culture is very positive. They have always been kind to me and responsive to my needs as the consumer. I would highly recommend them as a great place to visit for that workday lunch.

Ordering online was always so efficient and my order was always right. The last 5 times or more that I've gone, my order was inaccurate and poorly put together. I go on my breaks at work to pick it up so I don't have time to go back and wait for something new. It's very stressful to see on my receipt that my order has been double checked, when clearly what was on the receipt was not in the bag. Seems like they are always out of something when I go to pick up what I've ordered online and it's very disappointing when I've already paid. Very unhappy with the way the employees have been handling the food and accuracy of orders online. I love Panera, but I wont be going back to the downtown location for a while.

Their food is amazing and the staff are very friendly and fast. There is a very large seating area with windows all the way around. There are tables, bar tops, and even comfortable chairs, depending on what fits your mood. Also, free WiFi!

I eat here regularly as they have options to fit the diet and taste of nearly anyone. Good size portions and very healthy menu items along with classic bakery and bagel items. Try the You Pick 2...I love a soup and salad combo.