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Reviews, get directions and contact details for Papa John's

Papa John's
"For Papa Johns Pizza in Washington, DC, the secret to success is much like the secret to making a better pizza - the more you put into it, the more you get out of it. Whether it's our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at 202 584-1700 for delivery or stop by Pennsylvania Ave for carryout to order your favorite, pizza, breadsticks, or wings today!"
Address: 3827 Pennsylvania Ave SE , Washington, DC 20020, DC, US
Phone: (202) 584-1700
State: DC
City: Washington, DC
Zip Code: 20020


opening hours

Monday: 10:30-22:00
Tuesday: 10:30-22:00
Wednesday: 10:30-22:00
Thursday: 10:30-22:00
Friday: 10:30-22:00
Saturday: 10:30-22:00
Sunday: 10:30-22:00


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Reviews
0 stars would not recommend. I had an online order that I waited 50 min for. I called to see what was taking so long and they told me that the order was returned. They called the wrong number. I asked for a new order as I had already paid for them and they stated that I would be receiving the same old order which would’ve been cold and gross so I asked for a refund. I got put on hold and a manger got on and rudely said “so you just don’t want this stuff you got? You are the one who put your own information in. I’m getting allot of drama from you. Next time order correctly instead of blaming other people bc you put in your own stuff wrong.” Then he hung up on me.
Customer Service HORRIBLE: The driver pulled off without giving me my order. I texted him that I would relay the message to the manager and his reply was the manager already knows what he did. I called in and they said a refund would be administered in 7-10 days. I waited 11 days and my refund never came. I called in and they literally put me on hold for the third time and it’s clear the two young employees were purposely tag teaming. I will report them for the second time if that even helps.
POOR Customer service! .. when I pay for delivery & delivery fees I expect for my food to come to me at my door !! Don’t call me telling me you outside then catch a attitude cause I ask for my food to be handed to me .. second , I ordered and 8 piece wing and only received 6 pieces I called the store they said I can come to get more wings instead of giving me another 8 piece because I had to come to the store out of them making and inconvenience for me they only give me 3 wings -_-
Made a pizza order in the store. Their delivery driver took my pizza as a delivery and I had to wait for another 15 mins for a new pizza without any discount or refund for my inconvenience
Be careful when u order and get ur food delivered its a really big guy that will call your phone and cuss u out because he dont wanna walk your food to your door ima female when i answered my phone he was talking to me like ima male questioning me why he have to call my phone different ways to get in contact with me when all he had to do was drop my food off at my door so he proceeded to tell me he not even walking to my building door witch was right in front of his car instead i had to walk down to the street to get my food and he told me if he was anyone else he would’ve took my food meaning they probably take food all the time for him to even mention it i was scared he was yelling at me just be careful when u order from this place pick it up if u have to
The worst pizza I have ever tasted. It was disgusting. I tried to eat just the toppings and it had absolutely no taste, matter of fact, it had a weird taste. To make sure it was not me, I offered a slice to my guest, and they concurred. As you can see, the pizza is over baked and looks peculiar. …getting harder to support such establishments. A disgrace to the brand.
Food is decent but when you tip in cash and not online, they just add a tip online anyway so you’ve tipped twice.
I ordered the Chicken Alfredo Papa Bowl for the first time, it came nice and hot, but I was disappointed in the product, it had too much salt, and I have to watch my pressure. I will not order this item again. Sad customer.
Ordered delivery and the driver refused to complete the delivery. I paid for delivery, plus food, plus tax, plus TIP and still horrible service....
I like Papa John's Pizza especially the stuffed crust but their prices are tricky. And no bargains as far as I'm concerned unless you are getting a free reward item. Yes they actually give away certain items for free.
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