Papa Murphy's

Every time I come here the hours are changing and are unpredictable. The staff is rude. Once I came in I was told they will not take my order. I asked well do I have to order online? Obviously a immediate tactic to get me to walk out but I stayed and order online. The point is if your are so mad about this job then why work here. We all have issues with are job but that’s no reason to blame the customers. 01/07/22 5:40 pm 5 people working tonight only 2 of them making pizza

Waited over an hour after the order was placed for the pie. Toppings missing near the edge. Seems to be a consistent problem at this location. Not sure if they’ve ever made my pizza on time.

Pizza is good. Service sucks. Nobody acknowledges you when you do a good thing like saying Thank You. Best thing to do is order online and pick up. And, do not make eye contact! The busier they are, the slower they go. Just like the DMV. The manager is worse than the employees. It's a great job market out there right now. If you do not like the job, leave!

Customer service was terrible. Took the girl 5 minutes to put in one large pizza order. Seemed like the employees also pushed back my slip. I was the only customer in there and six pizzas were made before mine with nobody coming in to claim them. FIGHT almost broke out between two employees that were cussing at eachother. NEVER coming back to the Glendale location. Pizza almost fell out of wrapping do to poor skills.

They need a better system for preparation in this place. I thought if I was there in person early, there would not be a problem. I was the only customer in the store I placed my order and was told 10 to 15 minutes. I waited while the The man who ordered behind me and 2 others who came in after me were served. When I questioned this, a woman who works there, told me "he's working on it. " When I finally got it, no apologies offered by anyone, just a sheepish look and " have a good day." Do better!

My first really bad experience with this papa murphys so I will give in three for now it hopes it will go back to the good store I loved. I order from here often and placed my online order at 2:45 knowing that on a $10 Tuesday it would be busy. I asked for 4:45 pick up also knowing I wouldn’t get there until 5:30pm to give extra time. I got there and my pizza was not done. About 12 customers were in the store, way above Covid protocol and staff seemed to be filling the orders placed at the counter and were not addressing orders placed online. I asked the person at the counter who was polite and she did find my order in a pile of maybe 30 online orders and expedited it so that my pizza would be made. Seems that a better system especially for dealing with high traffic Tuesdays should be in order.

Pizza was ready 10 minutes after estimated time. They forgot the cheesy bread and wouldn’t answer their phone to come back for or fix in any way. We love Papa Murphy’s but will never return to this location.

Ordering online was great! BUT when my husband showed up to pick it up at the Glendale location, it was once again for the 3rd time short on toppings. My husband said something about it to the woman who handed it to him and she laughed at him! Really??!! We will not be going back to that location! In general Papa Murphy's has been great; maybe it's going downhill too!

When you have to take paper towels to your pizza, because Papa Murphy decided they were going to make my pizza with massive gobs of tomato sauce. Not the first time this has happened... I just want consistency throughout my pizza, is that too much to ask for. Atleast the store is sending me a credit to replace my $17 pizza.

Didn't wait long at all for my order. Pizza made great but the pre-made garlic cheese sticks were poorly made. Didn't end up eating them as it was pretty much only a little cheese and dough.