Partlow Investment Properties Incorporated

Savannah did a great job in helping address the need to replace a dead dishwasher in our rental unit. We appreciate her prompt and effective action. Thanks so much, Brian Schiller

Run!! If you are at risk of doing business with this company my advice would be save yourself a huge headache and a fair amount of money! Never in my life have I delt with such petty and unprofessional people, mainly Savannah Cracraft who seems to have made it her mission to squeeze every penny out of people even young families such as ours with 4 kids 7 urs old and under. I'm all for holding people accountable but a boundary was crossed and customer service went out the window in my opinion in our situation. To add insult to injury after moving out which the reason for doing so was because they were raising our rent we learned by someone directly involved with this situation telling me that they wanted to raise the rent on us but that they were told not to by the owner, the owner who by the way were above and beyond pleasant people to meet and to do business with, but they went ahead and were going to do so anyway. No hard feelings though on to bigger and better things for us! *Savannah has, since the writing of this review, reached out with hat in hand apologizing but also demanding me to revise my review to include no details of our residency and by so doing would wave additional fees so that is what I have done to the best of my ability*

Rented from them for over two years and never missed a payment. When we moved out they claimed the carpet was urine stained and needed to be replaced for $400 and the house needed $1k worth of cleaning. They also tried to evict us with a three day notice for not maintaining the yard on the week we had our first child. Please don't rent from these guys. Check out the pictures we took on move out, and you tell me if this place needed 40 hours of cleaning or not.

Partlow has managed my property for over 15 years and has always done an excellent job. They find great long term tenants and always take care of any problems that come up. They make having my rental EZ Peazy.

The whole crew at Partlow have been great and attentive. It’s great dealing with them as a renter. I’ve never dealt with a property management company that’s been quite as on the ball as they have. Would recommend.

Absolutely horrible. They will try any way they possibly can to scam residents out of money and then throw a collection on your account without any notice. It would be better to move to a shelter. I would really love to explain more in details but I would be here all day. And they need to evaluate some of the people working in the office. Especially when you show up with documentation and they try and apologize.

DO NOT rent from Partlow unless you are okay with dishonest employees and outrageous charges upon moving out. In my six years of renting in Salt Lake City no other company/landlord has taken my deposit. Upon moving out they charged me $667 to clean my 600 SF apartment. The carpets needed to be washed but that was a $58 fee separate from the $667. The rest of the apartment was left just as clean as when I moved in. I scrubbed the bathroom moped and wiped down all surfaces. If I had known that they would charge $35/hr for 18 hours to clean an already clean apartment I would have hired a professional cleaning service so there was no way for them to greatly exaggerate cleaning costs. Extremely dissatisfied with the greedy people at Partlow. Don't expect to get your deposit back, expect a bill. I was also told by staff when resigning my lease that they PREFER 60 days notice to vacate but only REQUIRE 30 days notice. I gave 31 days written notice and was then told that if potential landlords contact them in the future Partlow will tell them that I did not give adequate notice to vacate. Admittedly the contract says 60 days notice but I trusted that staff would not outright lie to my face. Bottom line is if you do decide to rent from Partlow don't trust anything they say that isn't explicitly stated in writing.