Reviews
My son and I went to the one in Polaris Parkway in search of Jack skeleton cutouts . and we found it. Store was clean and we'll stocked.
May be here for a party planning for a happy event... if only the same could be said for the employees.. on par with the DMV in new jersey for service.
Clean, neat store with a lot of selection and very helpful staff.
Running all over the city to find football decor and found everything I needed thanx
1. Bathrooms were disgusting and I'm pretty sure there was a tampon in that silver box. 2. They're always out of stock. 3. Couldn't reach anything or find anyone to get things down. 4. Disengaged and rude - no greeting or goodbye. Staff begrudgingly rang me out. 5. Understaffed. Even the Hilliard location was better than this. Polaris is going downhill with stores like this. If anyone ever answered the phone I'd tell the Manager if they even have one. It's so miserable and the only one close to me. Easton isn't much better. CUSTOMER BEWARE. Take your money to Target or DollarTree. And buy your own helium tank. Your balloons will never be on time there. Such a sad waste of good space in Polaris!!
The shelves were bare through a large portion of the store, fuller sections were messy. Pretty sure they were preparing for Halloween so I'm sure that was a contributor. Woman at the register was rude and was making fun of the customer who left ahead of me. Not impressed, easier to just order online for less and avoid the fight to get in and out of Polaris. Or hit WalMart.
This is a great place to get party supplies. They have everything you can think of, including costumes, candy, and an awesome balloon selection. I recently ordered a bunch of balloons for a co-workers birthday and it was super easy and convenient...placed the order before work and the balloons were delivered around lunch. Great experience!
Ordered balloons from there. Every time I went in the customer service was terrible. Took forever for anyone to help me and the help I got was very little. My pick up time was 5:00 got there at 5:10 after waiting 10 minutes to even be helped they found the bag of my balloons. Not one had even been inflated yet. Was late to my friends bday dinner do to everything. Will not ever visit that location again. Poorly organized and very unhelpful staff.
The employees at this place are all completely miserable and rude. I went in a few times to buy supplies and balloons for my son’s birthday. One employee in particular snapped at me and the second time acted so annoyed to even have to take my balloon order or check me out. Two other employees seemed just completely out of it and half functioning.Seriously, Polaris train your employees to be more professional and cordial to customers.
Kind of expensive. But has everything you need
