PetSmart

Loved going here but now for the past two times we’ve been to grooming here, my dog has come back with an infection. Last time it was near her eye and this time it’s her private area. We really loved it but the safety and sterilization is most important. I don’t think we’ll be back unfortunately.

I took my dog here and they requested I come back to pick him up because he was being too feisty. Once I got there, associate Alessia told me that he was too aggressive and they were unable to perform any services. Dexter is a Shih Tzu. I put him in the car and realized his eye was bloodshot red. I started panicking because I did not drop him off this way. I rushed him to the Vet and they advised me that a blood vessel popped in his eye, could have been from someone holding him too tight or him being hit in the face with a large object. I am livid and frustrated, I have never had this experience before and it is terrifying to know that I left him in the hands of Pet Smart groomers specifically Alessia and this was the outcome. I will not be returning ever.

My dog and I love this store. She loves all of the attention that she gets from the patrons and the employees. Not to mention all of the goodies that she gets there.

I had the privilege of working with the new manager today and he was fantastic. He was incredibly patient, kind, and calm. He was receptive to handling everything that came his way including Phoenix heat driven attitudes. Kudos Petsmart!

THE WOMEN GROOMER CUT BOTH FRONT PAWS OF MY DOG AND DIDNT EVEN APOLOGIZE THEN SHE DENIED DOING IT AWFUL PEOPLE THAT DONT CARE ABOUT THE ANIMALS DO NOT GO HERE

I got a wrong order delivered & called to see what had happened, Krissy was such an amazing help and was quick to figure out the problem & help me with a solution. Just wanted to give a shout-out!

Im here almost everyday for my plethora of pets. Im so thankful the staff are so kind and knowledgeable it feels like family. Great prices, customer service and clean environment. Cant ask for bette

Love this location! The gal that helped me find a good harness for my 120lb lap dog, was a gem! She was so patient and kind to my pup and helped us choose the best fit! It was the Top Paw® K9 Comfort Dog Harness--awesome for all types of walks + hikes!

Great pet store. Very friendly staff, great dog grooming, and affordable trainer.

This door is a little cleaner than the majority of PetSmarts and they have a lot of lot of savings in the torn food section I picked up 20 lb of cat food for only $5.99 last night I swear it was like $20 off the greatest deal I've ever had at PetSmart check them out already