PetSmart

They always ask how our pets are doing. As being fur parents it’s refreshing to see people remember you and your babies, people are always easy to locate and help you find items. I always love seeing the animals available for adoption!

I had a great experience buying fish tanks. My wife had purchased one tank in another story & wanted to get to another at another store for the same price. The other store matched the price and we’re very professional about it. They take care of their two legged and their four-legged customers very well.

Will never return to PetSmart Grooming for my dog. My dog has been regularly going to this stores grooming department since late 2018/early 2019. She had great groomers who were thorough with her in making sure she was properly groomed. That is, until they were no longer working at this store… So, you guys get new groomers. Which is understandable. Here’s why I won’t come back: Seeing as my dog is a regular, I have an account for us via PetSmart, and all her information is in your computers….I’m trying to wrap my head around how it is that my dogs dewclaws weren’t cut!? Sadly, I only just noticed this in the past week. And the groomers who aren’t there anymore, always cut her dewclaws. So, basically each time my dog has come into your store over this last year she’s never had her dewclaws cut. Now, I have to figure out how to afford a vet visit PLUS surgery more than likely to remove the dewclaw because the nail has curled so much we can’t even cut it! It’s my fault for not catching it sooner. But it should never have happened. Your employees should have been doing their due diligence in making sure they groomed an animal thoroughly.

Love most of the options especially toy selection, only except for carrying recalled federal investigated brand like blue buffalo and Rachel Ray known to cause permanent harm to dogs and not displaying any warnings for these known brands so others make a more informed decision

The staff are always kind and pleasant to deal with when I go in. They are the only ones that always have a good stock of pet food. Their shelves are rarely empty and are always restocked promptly

This is the first time I’ve had an associate be rude to me in a PetSmart while training my dog at a non-peak time. We were not making a mess or any disturbance. What happened to the unleashed customer service experience? It’s dead at this store. Bridget is a detriment to this store and we will not be back here while this person works here because she is a blemish on the company in every way. She went out of her way tonight and last night to create drama where there shouldn’t have been any.

Pet Smart is a great place to shop for animal needs and "wants". The staff is very friendly, helpful and knowledgeable.

Very excellent people with a lot of knowledge working there.

I love shopping here. It's so close to home and they always seem to have what I'm looking for. The staff is very friendly as well.

Prices could be better but selection is larger than other stores.