Pier 1 Imports

The holiday sale seemed to start very early and we were disappointed at the lack of holiday sale inventory.
3 7 years ago (30-01-2018)

I like Pier 1 and enjoy looking around at the interesting items in the store. I don't like the fact that they won't leave you alone to "browse." Also, when making a purchase they hound you about applying for their credit card- "you can get a big discount on today's purchase!" I have enough credit cards thank you and the first time I politely tell you NO, quit asking! I keep shopping there but have resorted to purchasing on-line and recently had some bar stools delivered to the store for pick up to avoid the $90 shipping charge if sent to my home. The on-line order confirmation email said my order would arrive at the store within 2 weeks. I called in 2 weeks and they weren't there. Today (3 weeks since order) I called and was told they arrived last week. Really? And of course, nobody called to tell me they had arrived. Overall, good store, love the products, FAIL on Customer Service.
3 11 years ago (16-10-2014)

horrible customer service. I stood at the counter for 45 minutes one time while the tall short haired blonde lady stood and talked to a short brown haired guy, they looked at me several times and made me wait 45 minutes before helping me.
5 9 years ago (22-08-2016)

Customer service, huh? Disappointed.
2 9 years ago (02-11-2016)