Reviews
The best thing about Pine Grove is the staff! They really let me know that they cared about me. From the moment I arrived to the moment I left, I was treated with kindness and respect. They treat all aspects of the person--physical, mental, emotional, and spiritual--very well. They also have an excellent alumni program which offers free events throughout the year to give former patients the opportunity to reconnect with their program and to interact with current patients for mutual encouragement and support. I highly recommend Pine Grove!
5
7 years ago (11-05-2018)
Scary as heck checking in here..they are 2500 miles from my house and highly recommended, I knew I needed to get far away from home to have the best chance of not running away..some of the negative reviews show how sick we all are when we get there...they truly helped me accept, understand and start to live with my addiction. I'll have 10 years in Sept. and it all started when I went to Pine Grove Next Step... I could not have got clean without treatment.. I used mind altering substances for over 40 years and never dealt with my emotions without self medicating.
A few things I didn't like were only seeing the Dr. once a day at most, really think it was about 3 times a week..he was a bit of a smart ass also. I had some medical issues there and the nurses always had to get his permission to give you anything..couldn't even get a antacid or a pain pill. Having to quit smoking at the same time was rough. They make you not see or talk to family for 2 weeks which is good. This is not a spa, it is a recovery center. They are trained professionals and know what they are doing, trust them and surrender to the process. I just decided to let go and do wethat they said to do, I was at the end and didn't know what else there was to do to get better. I was a mess..4 days in detox and 93 days here and I needed every minute. I'm sure if I think about it I can think of other negatives however overall they helped save my life. I would recommend them to any family who wants a loved one back from the horror of addiction. :)
P.S. They folks that gave a 3 star or less..I hope you get the help your looking for..Just surrender to the process and admit to your most inner self that you need help. We have to surrender to win. The negative comments seem to show how crazy we are in out active addiction..can't really see any that are justified if you really want to get better..the food was great..not everyone wants to be here however if you want to get better I can't think of a better place to start.
5
7 years ago (11-05-2018)
I was in the Legacy program from 9/11 through 12/10 and it was a real blessing to me! The love, care, and compassion I received was incredible! The staff were very compasionate and respectful. I highly recommend this place if your are in need of it’s services. The alumni association is a joy to participate with and it’s great seeing and making other friends who are journeying down the road of recovery. Looking forward to being at Days of Hope in June! 😀
5
7 years ago (11-05-2018)
WAIT UNTIL THE CONSTRUCTION IS DONE!!
This is not a review of Pine Grove, it is a warning of conditions you may experience. Pine Grove is currently renovating the main building where the offices, cafeteria, psychiatric and detox patients are housed. The patient rooms are being renovated one at a time from the outside. They are literally knocking down a section of outside wall to access each room. The door to the hallway is kept locked, but it does not keep out the construction dust, sounds, or smells.
The room adjacent to mine was under construction. A jackhammer was used throughout the day. Dust from the concrete floor that was being demolished was coming into the hallway through the gap under the locked door. It was also coming through an open vent in the wall of my room.
I complained to the staff multiple times and even spoke to the manager of the Facility, a Ms. Fran. I was told the facility was completely full. I believe she intended to express empathy when she said she could hear the noise in her own office. That office happens to be on the other side of the building on a different wing.
I could not bear being in the room until well after the crew left at 5 and the dust settled down. During this extensive time spent in the common area, I saw three other patients moved to other rooms. I hate being lied to, probably about as much as I hate snakes and other critters I was afraid would through the vent in my room still open to the woodsy outdoors.
Day 2 started with the jackhammer and dust again. The last straw was the smell of raw sewage that started to come through the vent. I left the facility. I still don't understand why the discharge was considered against medical advice. I can not imagine any ethical physician would advise a patient to inhale sewer gas, breathe asbestos dust, and enjoy the lovely sound of a jackhammer from 5 feet away as part of a treatment program.
Pine Grove has a great reputation as a treatment center, but this is wrong on so many levels.
I am still amazed that they actually billed my insurance company for the room. Actually I'm not. If the bottom line was not more important than patient health and safety, this would not be happening.
1
7 years ago (19-05-2018)
I believe my family member received top-notch treatment. Nice facilities, kind and caring professional staff, comprehensive program that treats the whole body with exercise, nutrition, & meditation. A lifelong alumni program offered to give you continued support. I would highly recommend this program to anyone!
5
7 years ago (11-05-2018)