Planned Parenthood - Detroit Health Center

I have had nothing but problems at this location. They never honor your appointment time. Always a 2 hour wait to pick up a prescription. Very unprofessional and they never seem to know what is going on. Just switched to the Ferndale location and it was a much more pleasant experience.

I'm going to preface this by saying that I love planned parenthood as a organization and what they stand for. However, this location is not it. I've waited 4+ hours as a patient before. I had an issue with a prescription once and it was impossible it get ahold of anyone. I had to wait and drive back the next say to go into the clinic and inform them that none of my prescriptions I needed the day previously were filled by their provider. This was not a medication that i could have put off taking for a full day, so it was very stressful. I've known serveral other people who have had horror stories about this location as well. As a health care worker, i do have compassion for fellow health care workers and understand that their are critical shortages with staffing, but this place is bordering on complete negligence. The other locations are much more organized and efficient. Also as a warning if you're a couple of minutes late they will reschedule despite the fact you'll wait a MINIMUM of an hour. Again, I love planned parenthood and think it's an amazing organization, but if you have the means to do so please avoid this particular location at all costs as they do not give you the care you deserve. The Ferndale and Warren locations are much better.

Went here for my first time to get my birth control after it was harder to book an appt with my regular Doc and I can honestly say that I had a pleasant experience. Everyone was friendly and they got me in and out pretty fast. I also got sent home with more info on my shot than I had at my regular visits with my general doc.

First time ever going to a planned parenthood location & I won’t have the need to return. I originally had my appointment scheduled for Livonia but this location had a early date & time avail. Somewhat of a easy location to find & parking wasn’t too bad. My appointment started about 20 ish mins late even though I showed up on time right when they opened, apt was set for 8:20. I personally think they want to know way too much info , like how much income I bring in. Why does that matter or relate to what my appointment is for? Doctor removed my implant, took her a few to hold onto it in order to remove it. Accidentally hit my bone in the process due to where the Implant was located, which caused my hand to numb up for a few seconds. Not a fun feeling let me tell you hah. I did however get the other birth control in with no problem.

I had a birth control appointment scheduled for 9:30. I called them before to make sure everything was fine. THEY DONT PICK UP THE PHONE. And google has the wrong opening time. So I guessed that they weren’t open. Came when google said they opened and she wouldn’t even help me reschedule. She was nonchalant about the conversation and ready to hang up. I DO NOT TRUST THIS PLACE WITH MY UTERUS. With that lack patient concern

One of the worse locations to every go to staff is nonchalant my appointment was at 10:30 I waited 2 hours before I just left DO NOT GO HERE GO TO FERNDALE LOCATION

Went today for an STI screening and exam. Both the individual that did my blood pressure/draw and the doctor that saw me were absolutely excellent and I was in and out quickly even though I had a fair amount of questions to ask in addition to the information they provided me. Thank you Dr. S for helping to bring a little levity to what would usually be a bit of a stressful visit. Not as "nuts" as one might assume.

I had a really good experience here. : the staff members were all very friendly, knowledgeable, and helpful. Great services. Thank you so much. I’ll definitely be back.

Never had a problem with going here been on birthcontrol since i had my child the staff very nice makes me feel very comfortable with getting the depo shots

Been coming here for 2 years now, very helpful staff and you can always ask any questions when you call over the phone. If you have insurance, you can use your insurance card to pay for all procedures, pills, shots and any other medical requests. It you don't have insurance, they will let you know the prices of each option before you continue to be a patient or request any medications. It is always confidential, so you don't have to worry about anyone knowing, anything expect you and the doctor you visited. Very helpful place, and always protecting safe sex and tips!