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Reviews, get directions and contact details for PNC Bank

PNC Bank
"At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them."
Address: 1704 Marsh Rd , Wilmington 19810, DE, US
Phone: (302) 479-4529
State: DE
City: Wilmington
Zip Code: 19810


opening hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 09:00-15:00

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Reviews
I NOTICED YOU HAVE A 25 DOLLAR SERVICE CHARGE MOST BANKS DONT HAVE SUCH A CHARGE IN ADDITION FOR A ONE DAY OVERDRAFT OF APPROXIMATELY 75 DOLLARS YOU CHARGED ME 36 DOLLARS LOOKING ELSEWHERE AFTER 50 YEARS BRIAN
The staff is always friendly & accommodating. The officers/ executives are very attentive to help solve any issues you may have too.
I never leave bad reviews but this was just unacceptable! Friday I brought a payroll check in to be cashed. I waited for atleast 25 mins in line . The teller who seemed to care less for her co-workers and the job she does waited on me and basically could do nothing . She chased the drive thru teller around to see if she could help . Nancy tried her best but for whatever reason told me the check format was not correct and I would need to get a new check . Almost 45 mins later I was leaving with my check and nothing done . I contacted my employer and they said that was ridiculous that this is their company branch bank and never has this been an issue . Fast forward to Monday I go back at 9 am I had to be to work at 8 go back inside same first teller there and still no answers , they tell me Nancy will be there in 30 mins . But hey I’m already late so what’s 30 more mins. She comes try’s again same problem as before . I get my employer on the phone and she speaks with her , while speaking to her it miraculously works . They did not enter all the numbers needed . I do appreciate her for helping and getting it done . She was the most perfessional there and seemed to pick up most of the slack . I was going to switch my bank to them but absolutely not , if in the future I have to go to pnc I will go to a different location .
The drive through wait for this bank is absurd. I was the only car in the drive thru line and I had to wait at least 10 minutes to cash a check. I try to avoid this location simply because of the inefficient drive thru but unfortunately this is the closest location to me.
Always very helpful and efficient. Staff is friendly and respectful of your time.
Very friendly staff. Service could be a little more efficient.
Best bank, employees are knowledgeable and courteous
Great banking location.
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