Polo-Ralph Lauren Factory Store

There was a terrible Asian manager named Sonny Ayala, who was very discriminatory. Just because I was Asian, he judged that I bought clothes in the store for resale. I bought 30 hats and 30 polo sleeves for a club member, and he told me that I could only buy five at a time. Ok, so I had to go there once a day, and actually it took me about an hour to drive from home, so I went there many times, and I bought five pieces at a time, and then one of their sales told me to call and not to come in every time, so I called and ordered, and then they sent me the wrong clothes, so I had to drive back and return the clothes and buy the rest, According to the principle, they need to return and replace the five wrong pieces and buy five new pieces, but he still refused me and refused to let me buy any clothes. I am very, very angry. What this manager did is very terrible job, Never set foot in this store if you don't want to be discriminated against and treated badly

Horrible customer service I’m standing right here The ladies literally are saying hello or how is your say to the people on the side of me… one lady had her back to the worker lady, she walked in front of her and repeated herself to get her attention.. spoke to her from behind … me .. right next to her.. nothing.. No one asked me if I needed anything or hello.. nothing like I was not there Speak to anyone who isn’t chocolate… Asked people have you been helped…. But not me Just saying Horrible Have a blessed day Ok I see how you do…

Came out here to purchase big & tall clothing and they don't have squat! Needed 2xlt Have to order online. Could have done that from home and saved myself the long trip out there! Not to mention we had a 10am appointment with the store for a shipping helper and got there to find a sign on the door stating they will not open today until 11am! Thanks for calling to let me know! Urrr.

Makes up the price, and gives discount. What a store! A sweater priced at 200, 50% discount. What the hell.

Still somehow these clothes are overpriced and the shopping experience is ... well outlet caliber. Might as well just shop sales online. I like the brand though, i especially love lots of options in natural materials. The staff are friendly.

My teenage son enjoys browsing this store. Prices are not in line with our budget for kids clothing but during thier holiday 50% off sale, my son persuaded me to let him purchase a few items. Quality of the clothing is top notch and he is happy to be able to have them.

You are getting scammed! This polo outlet store puts price stickers that are way higher then the original retail price, so that even with "sale"discount, the item is still at least the retail price. Pay attention to the price tag there's always a manually placed sticker on top of the original tag. They do this to almost every item especially the more hot ticket items. I have noticed this for the past 1 to 2 years. Worse around holidays to make you think you are getting a deal. Other outlet stores don't do this as much. So you are getting ripped out with buying subpar quality clothing for prices higher than if you got from actual polo store. Shame.

Closed for days due to alarm and overpriced, right this was an "outlet store"

Such a fun store to go to, great products at reasonable prices

I went to this store to check it out and see what deals I would find as I was walking an employee by the name Hilda offered if I needed any help. She gladly helped and didn’t bother in answering all my questions. She made sure I was finding everything I needed. She got sizes and gave me options of shirts, shorts, and pants you name it we eventually build some outfits I needed for a trip. She did an amazing job! Especially multitasking! Definitely coming back!