Pro Tow Cash For Junk Cars

Neil was fantastic! Great customer service, timely in response, excellent communication, and professional. My son wrecked our car in an accident and thank God my son is okay, but the car not so much. And of course 3 weeks before the accident we decided to save a few bucks and dropped our full coverage insurance to just liability so insurance wasn't giving us a dime for the damages to the vehicle. Life is funny sometimes! Lesson learned-teenage drivers-full coverage is worth it. Right from the start Neil was honest with me and told me that if we couldn't come to a solution, he was going to try and make some calls to find someone who could. That was refreshing to hear because few and far between you find that anymore in business where they try and help you even if it's no profit to them. Outstanding on his part for keeping that model of business alive! I had a few other offers, but decided to go with Neil as I was impressed with how he handled everything and would rather support a local business in the area. He was excellent in communicating with me the whole time of when they could come pick up the vehicle and the timing of their arrival. The transaction was simple and easy...handed over the title, cash in hand, and they picked up the car same day. I would recommend him and his business all day long. Thank you Neil for making such a stressful situation especially right before the holidays a less stressful one and for taking pride in your business and treating your customers very well. Neil is good people!

Neil at Pro Tow Cash for Junk Cars was a pleasure to work with. He was responsive and did not steer me wrong. He took a genuine interest in my situation and looked to give me the better end of the deal, which is not a common business practice these days. While it might not be common, what Neil did is greatly appreciated and worth more than the 5-star rating I am giving here.

Great help, friendly service. While I did not end up selling to him, he offered a fair market price and led me towards the eventual buyers. I couldn't recommend this place enough.

Neil was the first person I spoke to about selling my inoperable car to a junkyard. He was super helpful and even referred me to someone else first to see if I could get a better price. I ended up going with him since he was super helpful over the phone. He was very quick and easy to make pickup plans with and gave me the full amount of cash offered over the phone. Highly recommended.

We spoke with Neil this morning and he was so helpful, knowledgeable and professional. He gave us very fair/ great pricing for our vehicle and was available to come see the car the same day. Thank you Neil!! Will definitely work with you again. Pro Tow is a fantastic company!!

Amazing Service!! Neil was very helpful and made the whole process very simple for me compared to other places, I got a great price for my vehicle as well. Neil was very lovely to speak with and time efficient, definitely will be returning/referring when another service is needed, as I am very pleased with this service. Look no further!

Outstanding customer service! I made a phone call regarding a junk car on a property we are renovating. They were able to schedule pick-up within 48 hours of my initial contact. The vehicle had 4 flat tires and was down a narrow drive behind the house. I was amazed by the technique of the driver who was able to access and retrieve the non-running vehicle without disturbing any of the construction areas! Al was a total pro! Everyone I spoke to was always super friendly and helpful. I would recommend this company and would use it again.

Great experience!! Neil has years of experience in the industry and understood completely that most folks who call for his services are not experts. He was not condescending or antagonistic. He answered all my questions - and when I had another inquiry after our initial call, I texted him and he texted right back. He called around for a whole 24 hours trying to get us the best deal possible. We settled on an amount and then met him at the location where the vehicle was, signed documents and he towed the car away. EASY! I know every transaction is different but mine was great! I highly recommend!!

Great customer service and will try to work, within reason, to get your car picked up in no time. They are also great at keeping you updated on the time they will be there which is, in my case, right on time. I had a great experience with them but unfortunately couldn't find my title.

Neil was awesome! He was very honest, hardworking, and professional. He's very personable and came to get my old car that was titled/registered in Ohio within 2 hours the day that I called which Pull-A-Part wouldn't take. I was extremely impressed with how prompt and easy the process was. Highly recommend! Thanks Neil!