Reviews
My kitchen looks fantastic! I completely reconfigured my kitchen, and the team at ProSource was with me every step of the way. Amazing customer service, even though I was purchasing the economical, in stock cabinets, -not the custom order ones. Challaigne was very patient as we re-worked the kitchen cabinet placement, with limited space to fit all the wanted appliances found room to add a dishwasher and added in an island. Challaigne was great to work with and helped me create the kitchen of my dreams! The finished product is amazing! ~ Thank you!
Erica and Challaigne have been working with us for almost a year now. They both have educated and guided us through each decision in our dream home. They have been patient and understanding throughout the process. We have changed our minds a few times Our kitchen cabinets, floors and backsplash are gorgeous. My husband and I are grateful for their dedication to the project.
We would like to thank Erica Casarez for superior support as we remodeled the second floor of our house. She ensured good communication at all times, provided accurate estimates, and was extremely helpful in the design phase. She followed through on everything without questions, providing excellent and timely responses. She was also very knowledgeable about the pluses and minuses of all the different kinds of material available. The Pro Source store has a welcoming environment of Aloha, with a floor plan that helps you see the many different samples at once allowing us to quickly pick our flooring material. Awesome experience!
BEST SERVICE AND PRODUCTS AROUND Erica Casarez simply made our purchase quite the experience! Our acquisition was not for a commercial product, but for our home... which made it important to get right. We are very grateful for Erica's level of dedication, her consult, and working to find solutions to issues we encountered throughout the process. She is simply amazing and went above and beyond what her job required. Brent Iwasaki is also great and assisted us as well. They make a great team. Highly recommended for all home and business needs! Pro Source has it all!
Erica, Ty, Fred and Steven all very helpful, friendly and efficient at their jobs. Makes the whole house building experience less stressful when working with nice people.
I have been in ProSource twice already. The staff and selection of products are amazing. I am working with Erica. Who is fabulous and very knowledgeable. She has helped me with the first stages of putting together a kitchen and multiple bathrooms. More to follow!
Erica has been my floor rep for over two years since the beginning of Covid. I have been with Prosource for many years and have had several reps that have come and gone and frankly were not impressive at all. For them it seemed to be just a job and they did not last. However with Erica I have formed a solid relationship with a dedicated professional that is an actual adjunct to my business as a Master Textile Cleaner. I have extensive training regarding textile fiber and flooring however I don't know about pricing and the myriad products available on the market. She actually grew up in a flooring family, her father was an installer and her sister is a flooring rep also. With Prosource and Erica’s knowledge I am able to offer my customers an entire warehouse of indoor and outdoor flooring as well as kitchen cabinets, appliances, beautiful tile backsplashes and customized rugs! A new customer that I got from my advertising was all set to install carpet for his condo from a competitor. I brought him down to meet Erica and he bought carpet that very same day when he learned he could save $2,000! With Erica I am pleased to have gained a dedicated professional that I can rely on and for that I am happy to award her a 5 star rating!
Love dealing with the people at Prosource.Erica, Elea, Kalyn,Mikala, Fred and the rest of the crew there. Thanks for the help that you guys give me. From ordering products down to pick-up. Mahalos you guys.
My services at Bougainville Flooring super store was great! As soon I walked in I was greeted with a very pleasant receptionist and got me a salesperson Deborah H. She spent a good time helping me choose a piece of area rug, she had great suggestions. Very helpful and informative. One week later I came to pickup carpet, Hadrian the warehouse young man made sure that the huge rolled carpet fit perfect in my car. All the employees acct manager Lisa, customer care Kalya, Deborah & Hadrian are all very efficient and professional. Aloha nui, Roberta A.
We worked with Erica at ProSource who came highly recommended and did not disappoint. She is knowledgeable, very friendly and accommodating. She completed our order quickly which minimized the time we needed to complete our upgrade. We are extremely happy with the quality of the carpet and plank flooring we purchased and will definitely return in the future. Everyone we met was friendly and professional. Thank you to Erica and the ProSource staff!