Prospect Management Company

I have only been with at this condo since October 23 and have already had negative experiences with this condo association. They never answer the phone and when they do, the staff is rude and very unprofessional. The issues I have encountered were never resolved by the association. I have had to reach out to an actual board member to try to resolve my issue concern that should have handled by them. I still have yet to hear back from anyone at the association after four days of calls and emails.

MR. FRANCISCO HIDALGO THE PROPERTY MANAGER IS A DISGUSTING LIAR! UNPROFESSIONAL AND HAS AIDED IN CRIMINAL ACTIVITY ON THE PROPERTIES INCLUDING CAR THIEF,AND THE VANDALISM OF YOUR PERSONAL PROPERTY ! HE REMOVED CAMERA WITH FOOTAGE OF THIEF RING AND LIED ABOUT THEM NOT BEING ASSOCIATE TO THE PROPERTY VERY UNTRUSTWORTHY DISGUSTING BEHAVIOR

I’d give them a better rating if they actually answer their phones. I’m a contractor that works for them, and I can’t even get them to call me back. That doesn’t say much very frustrated with them right now.

Prospect Management has been terrible for our associate, contract proposals have come months after the date Prospect Management received them. PMCI has failed to notify us when workers would be on our roofs multiple times. It’s a bit alarming when someone is literally walking back your 2nd story windows when you aren’t expecting it. Prospect Management apologizes or blames the vendor for short notice yet it continually happens. We’ve had two separate representatives in my time and one is just as terrible as the other. If you are looking for a management company I’d advise against Prospect Management Company.

I was talking with one of their phone representative and she would not let me finish a single sentence. She was very rude and in-different to whatever I was saying. This call was at around 2:15pm May 11 2023. I literally had to tell her to stop talking so that I could tell her what my issue was. This management company is good otherwise. Hoping they would review my call and tell the rep how to handle calls.

VERY DISGUSTING PROPERTY! DO NOT RENT BUY OR DO BUSINESS HERE! RUDE DISGUSTING PROPERTY MANAGERS WHO LIE AND AID IN THE THIEFS OF YOUR CARS AND OTHER VALUABLE PROPERTY Mr. FRANCISCO HIDALGO THE PROPERTY MANAGER IS A DISGUSTING LIAR! UNPROFESSIONAL AND HAS AIDED IN CRIMINAL ACTIVITY ON THE PROPERTY

Their customers are the HOA boards or the property owners. I find Prospect Management hostile to individuals that inhabit the buildings. My opinion is based on 2 different managers employed by Prospect Management. I did a quick review of people who gave this company a five-star rating. They are property owners or on the board of a condo association. The one-star reviews are by people who live in the buildings. However, in my condo building Prospect Management is swift to respond to damage in the building. Give credit where credit is due.

Think twice about using this company if you are a condominium association. They have a very arrogant company culture based on all of their reviews here, people don't answer the phone or return phone calls. We spoke with Laura in operations and never heard back from her after several attempts to contact by voice mail and email.