Protowcol Towing

The guy literally gave up picking me up because I was nearby a military base. Wow

One of the many towing companies that prey upon the tourist, and on the poor people of this city. They impound their cars but they end up keeping the cars because people can not afford the fees and fines. Police often work along side these companies.

Listen to the reviews. When you're reading this, you probably waited for them for 1 hour or more. They'll never show up. We called our insurance and they told us that they're coming in 15-20 mins. They never showed up.

HORRIBLE HORRIBLE HORRIBLE! They don’t show up! Hours and hours of waiting while their dispatcher says their driver is 10 minutes away. DO NOT USE THIS COMPANY!!!!!!!!

Called by our insurance company, they said they would be there in an hour. I tried calling several times when they didn't show up, but no one answered the phone. They never did show up. Finally had to call another company.

Our fiat needed to be towed this evening. The gentleman that came was prompt, friendly, professional, and respectful. I read the reviews and to be honest, it scared me. Thankfully, our experience was the exact opposite. I highly recommend this company.

ALL reviews posted are true. No response, no call backs, no voicemail set up, waited over 2 hours on side on the dangerous highway. If I had to rate this company in one word, it would be “TRASH”. If USAA insurance office them for service, immediately call and request cancellation and referral to different company.