O'sung Auto Body & Paint

HORRIBLE SERVICE- especially the owner of the establishment. Been to multiple places on the island but I have never had an experience as I had here today, shouldn’t even say experience as the interaction didn’t last more than 1 min. Drove to O’Sung to inquire about the possibility of getting a car safety the OWNER - YUN- was incredibly rude, completely dismissed us, and said “ we are the way to the bush for that” as he brushed us off with his hand. I understand being busy but the lack of customer service and his overall attitude are not the way to run a business

I really appreciated the prompt service I received from O'Sung's when my car battery died. The service member who met me was able to give me a thorough assessment of my battery and many tidbits of helpful advice. It felt less like a business transaction and more like a family member willing to help as best he could. I would certainly call them again if similar issues arose!

Yun at O'Sung Auto Body and Paint did an excellent job repairing the rear end damage to my Tesla. He kept me informed with respect to the progress and his crew were detailed and conscientious in bringing my car beyond "new" condition. My car was purchased new 3 months before the tragic accident and now I feel it is actually better then it was then the first day that I picked it up. I strongly recommend O'Sung Auto Body and Paint. Hopefully I will never be in another accident but if I am I will look to the services of O'Sung Auto Body and Paint.....no one on the island is better !

Yun & has team are best! Quick service, he even gave even gave me a discount on my insurance deductable. A+++

O'Sung made my wrecked car look like new. Very professional job. What would take 3 weeks to accomplish they did in 1 week. I got updated on the work but text.

You can tell from the get go that these guys are good at their job. My Kia Soul was a junk compared to all the higher end cars that they we're already working on. Took a few days to fix my rear bumper but it came back solid.

I found myself in need of a car repair, and O'Sung did not disappoint. The moment I left my car, Yun and his associates kept me updated with pictures via text. The portion of the car they worked on looks amazing, and operates as it should! I do have some word of advice for future customers, be patient and respectfully persistent with them. They do not have a secretary to stay on top of the paperwork, or schedule. I had to call a few times to confirm estimate, and scheduling BEFORE I left my car. I agree with previous posts that Yun can come off as curt especially in person. However, once my car was in the shop, communication between Yun and myself flowed easily and dare I say kinder. Also, huge shout out to Justice sorry if I misspelled name, for his great costumer service and communication skills. Thank you O'Sung Auto Body & Paint for your impeccable auto repairing!

I absolutely love the service at O'Sung's! Awesome services, and the quality of work is outstanding. They totally kept me informed of when my part was coming in and got the job done, and in a really timely matter. And Enterprise picked me up and dropped me back off at their location on North King Street, making the whole process super easy. I have Triple A insurance, and they always cover my back with any problems I've ever had, & at a reasonable rate. I would recommend that everyone use O'Sung's for all services and safety checks, too.

SCAM, be careful I called AAA because my car battery died so they sent out one of O'Sung workers to replace it. When he got there he told me my alternator failed as well. I had him only replace my battery and had my car looked at by another mechanic. He checked everything and re tested my alternator which he said is in good condition and I have no reason to get it replaced. They were just trying to take my money.

Recommend by Noah @ Fred's Auto Top Shop INC and Jack @ Discount Wheel & Tire. FANTASTIC!!! TOP NOTCH Work & Service. MAHALO Yun, Chen & the gang @ O'SUNG'S.