Reviews
When I first came to public storage, I was greeted by a beautiful lady name Sarah. She was so warm , kind and friendly. She made me feel comfortable. She made sure my experience was worth it. She is one of the most caring and helpful people I have ever encountered. I can’t say enough about her. She is just a wonderful person. If ever you have to rent a storage go to public storage and and for Sarah. She will definitely take care of you in the most professional way. Thank you Sarah for making my experience worth while.
A little late posting but would like to recognize Sarah Weekday Property Manager for her excellent customer service. She took the time to explain the rental process and helped me figure out what size space I need as I was unsure. Thank you for your help and guidance Sarah!
Came in looking for a decently priced storage unit for just a few items. Was nicely greeted by a woman named Sarah. She was informative and kind and really gave us the whole run down! Excellent customer service.
I arrived at this Public Storage location seeking help after having a tough experience with a moldy unit at another facility just beforehand. Sarah weekday Manager was incredibly helpful in getting me into a new unit and going above and beyond to ensure that I was taken care of! I left this location feeling like my things are completely safe and in good hands until I return. Thank you, Sarah, for the great work and customer service! Truly a breath of fresh air in my storage unit journey :
I am only here to rave about the INCREDIBLE customer service I received from Trinity. Saturday was probably the most stressful day my partner and I had and Trinity went above and beyond to accommodate us. We originally had a 3rd level storage unit, but quickly realized we needed a 1st floor unit that's the same size as the original one we were suppose to go with. I was scared to ask for this change, but Trinity was hard at work as soon as I voiced my change in heart. After a few minutes we successfully found a 1st floor unit, and she showed us the unit before we even decided. Trinity is an example of suburb customer service as well as knowledgable, friendly, and understanding considering we were stressed out from moving that day and needed a quick change in units. I cannot credit her enough because she was that awesome. Public storage has my business all thanks to Trinity and the incredible experience we had. Thank you!
Sarah is a fabulous CSR! Always cheerful and extremely responsible! Wish I had her on my team!
I set my storage room up on line but the first time I went into the facility Sarah was so much help! I saw one review that said they only had one cart for the whole facility and I have to say the reason that is is because people steal all their flatbeds so they have to keep them locked up. It is not the facility that caused the problem it’s the renters that caused it! However all you have to do is ask and they will give you a key to unlock one and there are at least two on every floor. Every time I have called to ask Sarah’s a question or anything she has been extremely helpful and very friendly. I am grateful I picked this site after talking with other site managers because I think I got the best one in Sarah!
My husband and I moved into this storage about 2 weeks ago. Sarah is the absolute best and made the process seamless! If you are looking for a storage and you want a great experience, Sarah is the go to. If we could give it 10 stars, we would.
This is my first time renting a storage unit and I'm glad I picked this place. So far everything has gone very smoothly, from reserving online to accessing the unit for the first time. Kudos to Sarah weekday property manager who was super helpful on my first day there. She gave me a tour of the place showing me where both elevators were and showing me to my unit. Everything is nice and clean too.
Online experience was super easy. I stopped by to check out my space and Sarah met me outside and showed me around. She was about to leave for the day and stayed an extra 10 minutes to help get me started. I appreciated how helpful and welcoming she was, it made the experience that much easier. Thank you!