Reviews
I recently switched from another storage unit company to Public Storage, and I'm so glad I did! Not only are their prices much more affordable, but the customer service I received from Karen was exceptional. She took the time to show me around, patiently answered all my questions, and was incredibly kind and personable throughout the entire process. Her professionalism and friendly demeanor made the entire experience seamless and stress-free. I highly recommend Public Storage, especially with staff like Karen who truly go above and beyond for their customers."
I needed a storage unit after moving and was offered a great rate at public storage. Karen is always very knowledgeable and helpful. She’s always willing to go the extra mile to support customers and I sincerely appreciate her service!
Such a great service experience today where someone goes out of their way to call me days prior and left a message, then to follow up and call again understanding my deadline I didn’t even think about. Not only did Karen simply help me with understanding my bill, she then helps with my finances so i didn’t have to owe later. I greatly appreciate Karen making it simple to understand and she was leading me in the right direction. Continue looking for that beautiful service like that. Thank you Karen
Yes the lady at the desk was very rude. First she called me asking if I was still going to make it their. They close at 5 I had approximate time. Then when I get their she presses that if you don’t download the app you cannot get into the gate. I explained my phone wasn’t the best. When questioning about this she didn’t give me a direct reason and slammed my ID on the table. Rather go somewhere else! I did
Karen did a great customer service, she answered all my questions and show me what I need, I’m really satisfied with her help. Thanks a lot Karen
Kara deserves 10 stars!!! This location has the best customer service to the moon and back. Very pleasant easy move in and out and even when they’re busy they are smiling and accommodating.
Karen has to be one of the sweetest people I have ever met! Thank you so much for your hard work and dedication!
Ms.Terry is extraordinary and an asset to the public storage brand. Before meeting her I was thinking about switching. She exemplifies great customer service skills. And has kept me as a client.
Easy check in and move out process. Staff was great and always friendly. Karen made sure that my move out was as smooth as possible.
Terri was absolutely fantastic - incredibly helpful and professional. It’s amazing the difference great customer service makes. Thanks for the help getting me all set up with a rental, Terri!