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Reviews, get directions and contact details for Quality Pet Care

Quality Pet Care
Address: 1600-B Belle Chasse Hwy , Gretna 70056, LA, US
Phone: (504) 361-7387
State: LA
City: Gretna
Zip Code: 70056


opening hours

Monday: 07:30-17:30
Tuesday: 07:30-17:30
Wednesday: 07:30-17:30
Thursday: 07:30-17:30
Friday: 07:30-17:30
Saturday: 08:00-12:00


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Reviews
Awesome place to take your pets.The doctor and staff that seen my big boy were great.The meds and treatment she they suggested worked and his life is so much better. He’s a happy dog again
Disgusting that my dog was having an allergic reaction. From an emergency vet visit over the weekend from x-ray with contrast. Dog is an established patient for 2 years and they refused to see my dog. Yes I may have yelled and said a curse word never once did I curse at an employee or staff member. Bottom line is this place was wonderful but the lady on the phone rather my dog die then see her beings we live around the corner thank you we were no longer going to be a patient anyways no need for the letter. Thank you.
Although my wife typically handles the vet's visit. This time I took our Corgi. The experience was breath freshening. The staff was very friendly. The atmosphere was open and inviting. This visit left me with a complete feeling of being at home. I would recommend anyone to visit. Very quick, professional, and friendly service.
Dr. Margaret and her staff are some of the most caring and informed vets for your fur babies. If they do not know, they will find out. They've had to do a lot of research for the shar pei breed due to my girl. Thank you so much
Quality Pet Care provides excellent care to my dog and cat. They are kind, patient, and communicative.
Long story short, "Dr. Diane", the owner of this facility charged me a false cancellation fee of $15 the day I put my dog to sleep. This was completely underhanded as the staff had me sign a non-itemized receipt as I was grieving and in a very vulnerable state. I did not receive an itemized receipt until after I had paid. Once I realized the cancellation fee was something I had inaccurately been charged for, I politely requested it to be removed. This request was denied by the owner. Heartless, underhanded, and money hungry. Do yourself a favor and choose a vet with compassion instead of greed. To charge a client for a false cancellation fee the same time that client is paying for euthanasia is sickening and unfortunate. Thanks for making a terrible experience even worse.
I love this place && so does Bleu!! Clyde,our 100 pound puppy is next to go. They are so nice && they actually like talking to us. The last vet we went to was so distant and just .. Awkward feeling. And so far thier prices really affordable! This is Bleu && Clyde. We have four but these are the two Im working on now. Bleu came from a boarding situation that wasn't so hot && he had a bad earache && really messed up coat. They helped Bleu && he loved going!! Haha.. He would drag me to the back when he saw the girls. Love them!!
Truly disappointed by them canceling my pets care for me not agreeing with their no show policy! Yes, you read that correctly. We are a military family and Quality pet care came highly recommended, they were amazing with our dog. However, I called to schedule an appt on 11/4/2021 because my dog had severe diarrhea and vomiting. To be told yes you can schedule an appointment with no problem by one employee and no Where was it mentioned that there was a fee for a cancellation, after being on hold for sometime only for another employee to get on the phone to state. If you cancel your appt the next morning. We will charge you a no show fee. In my opinion this should be on a case by case basis! If you have a patient who is receiving great care and on going care, why would you charge them a no show fee? Well I voiced my opinion and my disagreement with this. Well today, 11/8/2021 I received a cancellation of care letter stating that our dog will no longer be a patient at Quality pet care with no explanation nor any concern for valued patients! If this is how Quality pet care does business I don’t want my dog to be seen by any of their veterinarians! How petty can you all be as to cancel care for a dog that would happily continue care with you even though their owner didn’t agree with your policy! However, now after your petty cancellation of care. I am happy to be looking for a different vet that will take my concerns whether it be over a policy or my pets care into consideration! Apparently your business has never received constructive criticism and learned and moved forward from it!
We're in here for the two years that we lived in New Orleans and Belle Chasse area. Stop and helping us keep track of vaccinations, but not the best at listening to us about our pets when there are things that we clearly know about them and they are just going with the default setting.
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