QuikTrip

Please please please take these out of your store! They are never fully operational and it is absolutely annoying. Summer comes and they are always broken. Why do you not just get rid of them?Please

I live down the street from this location and more than half of the time I go in there, multiple fountain flavors are broken and there are a handful of times all of them are broken. Often I witness people coming in the side door and filling up their drinks and walking back out without paying. The staff is nice and attentive, but I believe they are shortstaffed at this location or the company is shortstaffed overall to not have coverage and also to not be able to fix their machines.

Tap to pay, no sketchy people walking around outside waiting for you to pull up.

Store is dirty. Staff is racist I'm a black male. They can't say good morning but watch my every move. Store dirty never have cups and etc.... in stock. Out of date items stale chips. Customer service is horrible. They need to refocus on store cleanness and having better customer service. it's okay to smile. They all so busy talking to each other when you check out. As they watching my every move as if I'm about to not pay for something they missed the ones that are walking away with many items.

I give this store a rating of 2 because of just on the service in the remaking of the coffee. I know this review might seem weird just because of the coffee section. It's only because I only use the coffee section. You have one young lady that works in there on certain mornings not all mornings. But whenever I come in there almost the same time every day between 4 and 4 30 in the morning. The coffee is always empty and if there is some and just one of them which there only usually is it's old it's cold and it doesn't work properly to keep the coffee hot. I asked the young lady if she can make me some and she gets upset about it. I don't say nothing even though I might I bite my tongue because I want to not upset her from her phone at all. It seems to make her mad whenever she is asked to do something for one or more customer which I don't understand. I'm in the customer service industry and if I act like this towards my customers I would be reprimanded written up or fired immediately. The coffee is only like this whenever she works and I don't understand it all you have to do is rip the bag open empty the filter out put new coffee in the filter and cut it on. But she just stands up at the register writing looking sometimes on her phone the youth today I do not understand when the phone is more important than your job in your livelihood on making money to live and survive. but next time I pull up to the door and I see her working I will go somewhere else or I'll just go to 7-Eleven where I know the coffee is always hot no matter what. And the customer service is always friendly even if they're having a bad day.

I love QT. Best gas station service in the area. Always have friendly staff. The snacks are amazing. Always have different election of soft drinks, coffee, tea. The drinks are really cheap too. Bathrooms are always clean. You never really waiting on a cashier unless the store is full. Gas is always cheaper than other places but that's because they buy cheap gas from the refinery unlike branded stores like shell and etc. So I Try not to fuel here. I only try to come here for the snacks. Other than that I never had a bad experience here. It's a safe place so if you're an any danger they are here for you haha. Sometimes the police are here and give out free coupons for coffee or donuts. I'm not sure if they still do it. Great place

Every Saturday I'll go by there after cash in my check and I have noticed bear shells bad attitude and then I met a woman named Anna I understand why the place is doing so bad,? You don't like your job find another.

If I could put zero stars I would. The bathroom was DISGUSTING! I don't mean your normal stop at a gas station yucky bathroom. It was worse. There was fecal matter on the walls on the toilets toilet paper everywhere. I understand sometimes things happen in between when an employee may enter. However when I let the lady at the register know, she just looked at me. I said mam I don't think you understand what I mean by nasty, there is fecal matter on the walls. She stared again said ok and nothing.... Whoa...

Be prepared for somebody to ask you for a hand out as you go in

Wendy C. would not sell me cigarettes even though I stop by this storecevery night. The guy that's usually here wasn't here and she wanted my ID. Even though I have whit in my beard and have a receding hairline and told her that the statute of north Carolina states that if a person shows signs of aging of 30 years of age or older then they are not required to show an ID. Wendy C laughed at me and when I told her that I was goin to call the police and file a report to corporate she laughed and said to go ahead. She then proceeded to visibly laugh with other customers while talking about me. It was extremely rude. This is the third qt in Charlotte that has treated me this way and it's very degrading to have my time wasted in such a way tand laughed at. It's ridiculous and she should be fired! I drive for UBER and LYFT. I stop at QT's every night. They know this.