Rapid City Obstetrics and Gynecology

I have to say, that since moving to Rapid City a month ago, that this group of women is some of the nicest I have ever met on this planet. Granted, I am now employed by RCOB/G, and Brandy and I are the new Billing and Coding department.  We are continually improving this department and we will continue with the patterns of excellence that this office provides to our patients. To work with these three practitioners and their nurses have been a dream come true, and after working with numerous providers over the years, I am so impressed with the quality of care that this group gives to their patients.  The Office Manager, Kari, is absolutely amazing; hands down the best practice manager that I have ever encountered.  They go above and beyond anything I have previously witnessed. I am truly blessed to be a part of Rapid City OB/GYN and can't wait for others to get this feeling too!  :)
5 8 years ago (22-09-2017)

I had a bad experience here. I met with one of the NPs for my initial consult. There was a question of whether a simple procedure would be appropriate for me, and she said she'd look into it and call my other provider, which sounded totally reasonable. She then communicated with their office in a way surprisingly sloppy, and after a miscommunication was made, no one was interested in correcting it. I went ahead and clarified things with my other provider, and communicated back to this office. The physician here,whom I did not meet in person, refused to perform my procedure as per my last conversation with their billing staff (I had some things with billing to clarify as well) based on this miscommunication. It was a relief in a way because I was worried about the risk of returning to this office which seems so disorganized and inflexible. Hope others have better experience than I did.
2 8 years ago (13-02-2017)

Staff and doctor was genuine and professional. I came to her seeking better OB care and she took my files reviewed them and discussed them over with me. I was told I would have 95% chance she will deliver me. The rest of the staff was just as attentive and no question went unanswered. So far my experience is going good.
5 9 years ago (29-03-2016)