Rapid Recovery Medical Service

I get my compression socks here and they are one of the best and most reasonably priced in the city of Anchorage. The staff there are knowledgeable and warm, I felt like a part of their family and I wasn't just a sale. They took the time to understand what I was looking for and followed up to make sure everything was great. I fell on hardship and they were more than understanding and went above and beyond to make sure that my health needs were met. If you are looking for compression socks or anything of that nature I strongly suggest you give them a try.

Amazing service and the absolute Top of the line equipment. I’ve used the game ready machine 3x and nothing compares. After 2 shoulder surgeries and a hip I can tell you about the pain relief these products will give you. I’m using the passive motion device and game ready currently. The staff was super nice and carried the gear to my truck and loaded it for me! I can’t say enough good things about Rapid Recovery. I’d tell anyone in pain, post-op or otherwise, call them and get better in comfort.

Rapid Recovery Medical Services Inc: I would like to thank and recognize Patient Advocate Jen Fraiser for her recent generous kindness in helping me, a total stranger, out of a difficult situation. I was scheduled for foot surgery on August 30 and had been unable to find a knee scooter to rent in time for my surgery anywhere in the Anchorage area. Finally I checked with Rapid Recovery Medical Equipment Service where I met Ms Frasier who sympathetically told me they did not have the type that I needed to rent. However, she gave me her card and offered to lend me her own scooter for as long as I needed. She had bought one for her son to use while he recovered from a similar surgery. What a life saver! Finally I did call Ms Fraiser and arranged to stop by and pick up her scooter on my way to the surgery center on the morning of my surgery. That's what I call 'impeccable customer service'. You are fortunate to have such an excellent employee representing your company. Thank you, Dale Bingham Eagle River, AK

I am so impressed with the workers at rapid recovery. They are always so nice, polite and professional. A couple items I needed were on back order, they always called me to let me know the status, when I was unable to pick them up Christina dropped them off on her way home. Awesome team...

These people are AWESOME! My game ready was my saving grace after my shoulder surgery. They are very customer service oriented and attentive to the patients needs. I would definitely use them again and recommend them highly!

No stars deserved. Several times in my original call, I asked Christina if they ordered custom Juzo Stockings. She said yes they did. She measured me in a couple of places. I told her I'm always measured in other places also. She said they weren't needed. I wondered to myself about this. Well about a week or so later I was surprised to get a call telling me the stockings were in. I thought something was wrong because Juzo's take weeks to arrive & I mentioned this to the phone person. I picked them up & came home. They were the wrong ones. I returned them. Another order went out & AGAIN the wrong ones. Christina then said she tried to bill for them & Medicare/Medicaid won't pay. I called Medicaid to find out what happened. They told me she needs to bill Medicare first. A return call to Christina where she suddenly said we won't do this. I asked her why. She said I told you we won't do this. That was it. No explanation. Nothing. I called another Pharmacy who said this company told them I was angry all the time. Now they won't help me either. WHY did you do this Christina? WHY? Bad experience here. Bad.

Great products and awesome service! They went above and beyond to help my boss recover from a recent injury. He was allowed to try out one of their recovery aids and it helped him avoid surgery. Highly recommend!

I don’t normally post reviews BUT. The people at Rapid Recovery Medical have gone so far above & beyond what was expected that I wanted to recognize them. I highly recommend them for any medical equipment or services that they offer. The People There make all the difference! Very thorough, professional, and Extremely helpful.

I looked up medical delivery in google for Anchorage and Rapid Recovery came up. I called and talked to Christina and she was very polite but told me that they do not deliver. I told her about my situation and she was willing to help me out. Very nice people. I recommend them.

This place is top notch! It was the only store in Anchorage that had replacement pads for my tens unit. The staff was very helpful and had my order ready before I arrived. I’ll be using them from now on.