Red Mango

The manager of this store is so unfriendly and rude. My 10 year old niece was asking about gluten free options and he dismissed her by saying everything is gluten free. I spoke up and said that not everything is gluten free, and she is concerned about cross contamination due to a severe allergy. He literally mumbles “j*sus chr*st” under his breath. I was taken aback and asked if he just said that and he denied it. It was clear as day.

I’ve been here a few dozen times but after today my business is gone and I recommend you do the same. I understand we have fallen on hard times and it cost a small fortune to acquire any paper good IF they even have it in stock… but with that said, being kind is ALWAYS an option. The owner very rudely addressed my cousin who was grabbing napkins for our table about 5 - 3x3 napkins and did not apologize for the misunderstanding once I told him we were together. He yelled “If you’re not a customer so not use our things!!” After making myself and the customer he was serving uncomfortable… he apologized to ME for the understanding. I then told him I understood things are hard right now but it’s never appropriate to make someone uncomfortable for a simple misunderstanding. He than yelled as I was walking away… “HAVE A GOOD DAY DONT COME BACK!!!!” So unprofessional.

Highly recommend this store for "Real" smoothies! I usually get the strawberry banana 24oz that is absolutely excellent! These are made with an actual banana and scoop of actual strawberries with some yogurt. This wasn't like others I've had that were made using some strawberry type puree and banana flavored yogurt. They didn't even taste like strawberry or banana at all were horrible. Not these they are the real thing. When I get one and sit in the mall, I really never stop drinking it. They are that good. I got 20% off for senior 65+. They have other discounts on different days. I get the veteran discount on one day also. Well worth the money you get the real fruit smoothie!

Not very friendly. The blonde guy who work there is very rude about operating their yogurt machine. Idiot can put a sign up saying to push the leverage on the machine off he expects people to just automatically know very poor customer service

Yogurt had good flavor but it's pricey compared to other yogurt shops. About 40% more expensive than the other chains. In addition, when I asked a staff person if I could have a sample cup available in all other yogurt shops I was told they didn't have sample cups. I asked how was I suppose to know if I liked the flavor if I couldn't sample it I was told to read he description. Staff not very friendly. So, good flavor yogurt + pricey + no sample cups + poor customer service = 2 stars.

@benny brown productions I’m sorry you felt that way. Very mature of you calling a high schooler an “idiot” the workers are every nice and extremely helpful it takes an “idiot” to not know how to pull a lever up and down to use a simple yogurt machine. I’ve seen 5 year olds! Be able to use the machine. Not the workers fault for correcting you on a mistake that costs them money. I’ve been a reoccurring costumer for months and I’ve been treated with nothing but great service and friendly smiles.

I like there yogurt a lot of flavors

The yogurt was good as always but the employees were not wearing masks or even gloves at the toppings bar. I decided not to get toppings because it seemed unsafe but I wish I could have.

My sister and I wanted to try Red Mango for the first time. We got our frozen yogurt and added toppings and cashed out. The service wasn't good but wasn't bad, just neutral. When we stepped away from the counter I tasted my Pomegranate yogurt which had clearly spoiled and tasted like sour milk. The taste was really unbearable and had a yeasty foul flavor. After discovering this I brought the yogurt back to the girl at the counter, Maria was her name. She explained that she wasn't allowed under any circumstance to give a refund or even open the drawer. I gave her my information and she told me that the owner, Scott would be contacting me. I left my entire yogurt at the counter and walked away without a refund, unsatisfied. The next morning Scott left me a message saying that the Pomegranate was indeed sour and had spoiled. He told me that I could go in and get another flavor of yogurt to which I replied that all I wanted was a refund. When I told him this he got very hostile and said that he's never given anyone a refund and that's not how he does things. He said that if you could find my receipt that he would consider it so I told him the date and time. I never received a call back. The service at this location is some of the worst I've ever experienced. I've worked in retail and counter service for many years and the way that this location is operating is humiliating and amateur. None of my friends and family will be returning to Red Mango again for this experience has been so bad. All I wanted was an $8 refund. Its embarrassing that this is the level that Red Mango treats its customers, especially Scott the owner. I normally don't leave reviews but because of the extreme rudeness and unaccommodating owner I felt that I had to warn others. I am in the process of leaving this review on a handful of sites and urge people with all my might not to go here. I think an accurate rating for this location would be -2. I've also written to corporate because they should know of this guy and how he is treating people. I looked at several other reviews on Google and it seems that multiple people have had terrible experiences with Scott. He is truly ruining the Red Mango name is Maine. Terrible choice, terrible service. I am very disappointing and upset with the way this went down.

Was a little bit pricey but over all really good.. ive never had boba on frozen yogurt but it was surprisingly good and I definitely will come back!