Reece Service

I bought my car in here after a check engine light went on. They told me what the problem was, told me the price and said they fixed it. I drove 10 min away and the light came back on again. They looked at it again and said "the oil just needed to burn off the sensor". When I signed up for my appointment, they took my address. When I dropped off my car a day early I said I was concerned because I was driving back to KC the next day. They knew they were sending my on over a 500 mile journey back home solo. My car broke down halfway home at 11pm. I called when I finally made it home and not only did Mike not believe it was me- maybe as a self defense tool which added immensely to the frustration he could not give less of a care and literally laughed over the phone as I was telling him what happened. This place has no morals, character or concern for their customers safety. I paid $477 for a job half done. My car was not fixed, I did not make it home safely, Mike refuses to admit and acknowledge it and I paid money for a job not done. If they did not know what was wrong I would hope someone with less arrogance would admit it and send me to another mechanic instead of risking my safety and their ego.Service: Auto engine diagnostic

Great service providers. Constantly impress me with their quality if work and service.

Took my car to Reece Service Center because my check engine light had come on. $200 later, they decided I needed a new gas cap. It would have been $250 parts and labor, the price I was quoted on the phone when I called them twice - no one ever called me, but I didn't buy the gas cap from them. If that sounds like a good deal to you, Reece Service Center is the place!Service: Auto engine diagnostic

Highly recommend these guys! Had a van that had the A/C compressor go out. After tearing it apart they determined it was going to be too costly for the age of the van. No charge. Since bought a newer vehicle. They've gotten me in quickly. Really affordable prices. Explain every detail. No tricks. Just good service. Love that they are locally owned.

I arrived around 8:30 am and they were already very busy. I needed them to check out some systems that were having problems, including an undeterminable metal or belt rubbing noise. They squeezed me in about 30 minutes later. My '97 Buick had a stick caliper, bad radiator and 213000 miles. The decission was made to find a newer car. Very helpful, professional and courteous. And he fixed what was immediately wrong with the radiator. All at a very reasonable price *****

Reece Auto Service on Norris in the Highlands was the best car experience I've ever had. They were friendly, honest, gave me options, and were extremely quick. They are what everyone wants in a service shop. People always say things like "I don't like going to the dealer, if I just could find a mechanic I can trust"...I have, go to Reece Service, you will not be disappointed. I own older imports, and they have saved me significant time and money in relation to any alternative. I am recommending them to everyone I know.

I'll give one star for them at least being honest about how long it would take to look at my vehicle, two days, they are busy so if you're in a hurry don't bother. They basicly let me know that my truck was not up to standard of a vehicle they want to work on. They left me with only " it's an electrical problem and we can't fix it" oh and they suggested I take it to a place that wasn't even in business anymore, thanks for the help!!

Honest people, they couldn't fix it but sent me to someone who could. Will definitely be back when I need work done.

I have done business with Reece for 20 years. I depend on their honesty and acuracy. If it needs fixed they will fix it. If it is something that can hold off 6 months or longer they will let you know that too. No pressure here. Just the facts and straight up honesty. Good prices for the service and not enough praise for these long term employees!!!