Goodyear Auto Service Center

I had a flat tire today while in town to pick up people from the airport. I live more than an hour away. The folks here were so friendly and said they would do their best to work me in. And they did! I appreciate their service and their friendliness.

This is an Amazing Shop. I was from out of town and I hit a curb and thought my alignment was off. I came in requesting a quick check and they went out of their way to prioritize me for a quick alignment check. They were honestly up front with me that there was nothing wrong with my alignment. Thank you so much Deborah and Cody.

This was my first experience with the crew at this location. I've previously been doing business for many years at the Shelbyville Rd location across from the Mall St Matthews. Imagine my surprise when I made an appointment for an oil change only to find out when I pulled up in front of the store that it was closed. Fortunately I always show up early for everything and it was an easy matter to simply jump on the Watterson and zip around to Bardstown Rd then right into Goodyear at the Gardiner Ln center. I Still made it before my appointed time. Terry and Deborah welcomed me to the store and sent my Jeep right back to the shop. Oil/filter change, radiator flush, fluid check for my 4WD transfer case, tire rotation, front end alignment and new wiper blades was completed in roughly 1 1/2 hours. I chose to wait for the work to be completed and made myself comfortable in the waiting area. I was surprised to find there were electric outlets, USB connectors and a nifty front desk where I could make myself at home, keep up with important emails, and even read a few chapters of my latest book while I waited. I didn't get to meet Dan Aboulfadl, the manager, but will make sure I speak with him my next visit to tell him how pleased I was with the service his crew gave. This is going to become my new home for service on my cherished Jeep. Look forward to meeting Dan and saying "Howdy" to the rest of the team soon.

No, definitely do not use Goodyear. I brought my cars for service there for years, but on several occasions they misdiagnosed what was wrong with the car, made unnecessary repairs or the wrong repairs and then haggled over refunding me. The last time was the last straw, misdiagnosing an engine problem that ended up junking the car after we brought it back twice because of their mistakes. The amount of compensation they offered was pitiful. They've lost my business for good.

Rescheduled me twice for an oil change, made it seem like I was inconveniencing them. Decided it was best to just cancel and go to Valvoline.

Mike is the Best! I have been coming to this location since the 90’s Mike has always helped me with the other guys that have helped me resolve the issue’s that Have occurred with our vehicles. You can depend on this guys they know what they are doing when it comes to automotive repair! The service technicians are top notch! Thanks Guys! Terry is here if I remember correctly.

Scammed me for an A/C recharge. Told me all I needed was a recharge, and then I needed freon and a recharge. Once that was finished they told me it was ready for pick up and that it was blowing cold air and charged me almost $250 and still didn’t have cold air. Told the guy inside that I didn’t have cold air and they looked at it again and decided it would cost me an additional $800 to get the cold air running again because it needs a compressor. They love hiding problems and milking the most money they can out of you. 0/10 do not ever recommend.

Wonderful shop with honest mechanics. They could have charged me with an inspection fee after finding nothing wrong but they didn’t. I appreciated the time they took to look into the issue I was having with my car & even though I didn’t get any repairs done, they eased my mind and earned my future business!

This seems to be a really well run shop. They were able to bail me and my girlfriend out of a flat tire situation close to closing on a Sunday. I really appreciated how easy they were to work with and how they were able to squeeze a repair in instead of getting to it the next day. Thanks again!

Amazing customer service and very helpful Mechanic's. Very dependable work. I've been taking my vehicles to them for years now and have never had a problem. They kept me informed about potential issues and worked with me every time I've needed it