Reviews
I’ve lived in these apartments for 5 years now and honestly I’ve lived in a lot of different apartments and this is the best experience I’ve had by far. From the cleanliness of the apartments to the people they let lease. They are very spot on with maintenance repairs have never taken more than 24 hours to be done. The leasing office is very interactive. Especially the manager Taylor she has never disappointed, always very interactive and professional. Even during Covid they made sure we were taken care of. I tell all my friends when they are looking to lease about my apartments.
Raised rent but don't want to maintain my apartment, can't get then to paint cle as n carpet etc. I've had it cleaned myself!!! Three years and nothing
Front office staff is always so nice and professional. Maintenance staff are all so friendly and on it! They are so quick to respond to my maintenance requests. Definitely recommend!
I don't usually give reviews but felt the need to express how great of service I received from Adriana. It's hard to find genuine people, and one who will be honest, friendly and make you feel as though they've got your best interest at heart. For that I felt it needed to be addressed and I hope Adriana recognizes just how valuable those traits are to have being the face of an apartment community.
Honest review, Apartments are a nice size and I keep my unit very clean and free of clutter. When I first moved in my unit i seen about 4 roaches separate times so I put roach killer down all around my unit and there over weeks dead roaches would appear. Now I constanly put it down so I barely see any inside anymore. Neighborhood is terrible. You will constanly see homeless dumpster divers also thieves who steal your car parts and motorcycles . Quiet neighborhood 7/10 …. It’s the roaches and Homeless people and crime that i hate… oh yea and my ceiling that has been leaking for 3 months that I constantly request to be fixed … would avoid If you have a choice however it’s a decent stepping stone
I called this complex and spoke with an Adriana and she was the nicest and most professional person I've spoken to when calling different apartment complexes. She answered all of my questions, she wasn't rude or impatient with all of the questions I was asking; the best customer service.
CeCe the manager at Reno/tamurus apartments is a lovely manager with advanced skill sets to helping you find a affordable and perfect homestead for you and your loved ones, and is very understanding towards the community and needs. the staff are always friendly and polite. The office building Gym is high class and there maintenance team shows get workmanship and is quick to respond. Great place to raise a family
The girls in the office are so rude. Can't say good morning to people when people say good morning to them, not willing to help when asked for help acts like there is a problem doing their job and Kat goes dressed to work like she is at the club. I just think if you don't like your job don't take it out on the public. Be nice to your tenant's and public they are the reason you have a job. How would like it if your tenants were treating you girls the way your treating your tenant's. Be nice its not that hard Kat and cici
I have nothing but good things to say about this complex and the ladies in the office. Throughout this pandemic they have been more than helpful and overstanding. Since the day I came to Reno villas they have embraced me with a warm welcome and almost a year later the hospitality is still extended. Keep up the good work ladies....
Completely agree with previous review. Also add the fact that they let people argue all hours of the night/day and act like they don't hear anything or ignore your complaints about noisy disrespectful neighbors. What else do you expect when you have elementary school children running the office. Please don't try to fake respond like you actually care about your residents. Accept this review as the truth and let future residents make the decision themselves with no lies. Be adults and leave it at that.