Bridge At Paradise Valley

My brother and I met with Sales Director, Cendrene Neil, over the summer. Ms. Neil gave us a lengthy tour and introduced us to the entire team at The Bridge at Paradise Valley. She was generous with her time and shared a wealth of resources with us. We had just begun to look for an assisted living residence for our mom. Staff were friendly, the facility was clean and had uplifting decor and the rooms were well-sized with all the essential amenities. We were very impressed with The Bridge. Ultimately, we made a choice to place our mom close to our older sister at a different location. However, we would not have hesitated to place her at The Bridge had circumstances been different. We would encourage you to take a look for yourself and your loved one.

This is a wonderful facility with a kind and caring staff. I've had my mom here for several months and would recommend it to anyone needing this type of care for their loved ones. Additionally, with covid, I would like to give my applause to the staff, all of whom have worked relentlessly to provide a safe environment for the residents. I moved my mom here from a facility that performed poorly in those regards, at one point having 20+ positives. The Bridge never had that issue due to diligently cleaning and following protocols. When the virus struck, they followed procedure and eradicated it quickly. If you are looking for a nice community with a great staff, look no further.

I cannot say enough wonderful things about The Bridge! My 89-year old aunt moved there in 2022 after her husband passed away. Being legally blind with several health issues, on many medications, and suffering grief, she needed a safe, comfortable place where her needs could be met at a price she could afford. As her only close living relative, I took responsibility for her care even though I live in California. The option of moving my aunt anywhere close to me was way too costly, so I needed a place where I would feel she would be well taken care of, and where I would be kept informed of any needs or issues. I am of the opinion that no assisted living facility is going to be everything to everyone, nor is it going to be the same as being home. Moving an elderly person into a new living space is traumatic for them. With that being said, know that the staff here is absolutely wonderful and caring! Whether scheduling transportation to my aunt’s many doctor visits, to being informed of new health issues, medical and prescription needs, to informing me of trips to the hospital – this team has held my hand through every need and issue. One example of their responsiveness is, due to her blindness, my aunt would unintentionally but frequently turn off the ringer on her phone, making it impossible for me to reach her. However, one quick call to the front desk would get me immediately reconnected and the ringer volume back up to maximum. The apartments are of good size and maintained well. My aunt rented a studio, and it was quite spacious. I know how important meals and dining become as we age – the food here is, and has consistently been, very good! There are a variety of social events and outings. I have witnessed, on many occasions, live entertainment brought in presenting songs and music relevant to the audience. There are games, puzzles, movie nights, exercise classes, shopping days and other activities for engagement and socialization. My aunt passed away a couple of weeks ago. Everyone there cried with me, comforted me, and assisted me in every way as I arrived to clear out my aunt’s apartment and say my good-byes. The Bridge is not a large facility which I prefer, but it is big in heart and dedication. Thank you – all of you at The Bridge – for treating me and my aunt like family. She was very comfortable and happy there, and because of that, I feel that I made the right choice in entrusting her into your care.

My mom has had a wonderful experience at the Bridge since she moved in this past December 2023. The staff is amazing and has been since day 1! The food is very good quality as well, which is not always the case. See attached pic of the fresh salmon dinner I had with my mom when I joined her one evening for one of their monthly fine dining events WITH entertainment! Thank you to the sales Director, Cendrene, and the entire Bridge team for going above and beyond to make us all feel right at HOME at Paradise Valley! Thank you so much! I highly recommend to anyone looking for a quality place for their loved ones to enjoy their wonder years! : My mom is valued and treated as a respected member of the community!

The staff is wonderful, the food is great, and there are many activities residents can take part in if they wish! My mother absolutely loves it here. Thank you!

Gave a good review initially but my grandpa got a fungus that the doctor told him he probably got from this home and while he was in the hospital the bridge did not have any protocols on this and told him he could not return back, and if he didn't have a caring family would have been a 91 year old homeless man, our family had to drop everything and figure out a new living solution for him and his wife within a week. Absolutely terrible and cruel.

After spending 2 days visiting with the people at The Bridge , my mother in law, husband and I decided that this was the best place for mom. Beside having everything that meets mom’s needs the employees we supper nice and supportive. We are very thankful that she is in her new home. Lucy Meek

My father has lived at the Bridge at paradise valley since 2018 . He recently moved downstairs to another room . Harry the maintenance Director made the transition so efficient and organized . Thank you Harry for all you do always a pleasure to see you smiling and personable . You’re the best !!!

The Bridge is a amazing place. The staff are family. They are so very compassionate loving your family members. They treated them with respect love dignity pride humanity and they treat them as they are family that are so dear and near to their hearts. They go out of their way to help their families. I wish the world was like the Bridge the world would be a better place and a happier place. I’m so at peace knowing that my dad is here at the bridge with the family that love him and respect him. If you need a place for a family member please please have them come to the Bridge. Love you all.

Helping someone transition to an Assisted Living environment is always difficult for the person moving, and for family and friends to see their loved one lose some of their independence. Everyone at The Bridge has been so kind, respectful, and understanding of our challenges. As a new visitor me and my dear friend as a new resident, all the staff came up at different times to introduce themselves, and since their first introduction to us, they have all called both of us by name each and every time they see us, and always with a smile. I was, and continue to be so touched by their kindness in every way. And I think most important, most all of the residents smile and greet us as well. To me, that says it all. The staff have achieved the hard to reach goal of making everyone feel safe, cared for and valued, not as a room number, but as a person who may need a little or a lot of help in different ways, but don’t feel as though they are a burden. The residents needs are the main priority of each and every staff member. I’m so glad my friend chose The Bridge. Nancy in Marketing was wonderful explaining to us the benefits of choosing The Bridge, the maintenance man was very patient helping us set up her TV and the DVD player, Katean and Katrina and all of the caregivers, the Activity Director, the Chef and kitchen/dining staff so patient when my friend ordered off the menu,which is okay!, Sharon in housekeeping making sure my friend was ok, and always asked if we needed anything when we saw her, the laundress, Jackie in reception, everyone, including the Administrator introduced himself and wants to be notified of the good and if their are any concerns. Obviously, I can’t say enough good things, there are so many great people working here, I wish I could name them all. So pleased my friend is safe, cared for, happy and feels loved at The Bridge.