Rent-A-Center

Geeze! Where do I start? Went in for a bedroom suite, ended up paying almost $60 more than the original quote. I was told it would be delivered Wednesday between 2&4, at 4:30 when I called to see when they'd be here, they tried to tell me something totally different. Ended up having to go to the store, help the 1 man they had working load my furniture. When we got to my house, I helped him carry it in so as not scratch it up with his dolly. Called the corporate office, they assured me that I'd get a call from regional manager, never happened. They called me every month 2-3 days before my bill was due to tell me my bill is due "today".. I finally sent the furniture back and will take any future business across the street to Aaron's where my mother is buying a washer and dryer and gets treated with nothing but respet.. Trust me there's more I could complain about but I think you get the picture.
1 7 years ago (10-02-2018)

Went to this store talked to a very nice lady and got a sofa and washer and dryer. Scheduled for delivery today between 1-3. I called around 3:30 got an excuse of them running behind which I can understand. Called again around 5 to hear an entirely different excuse, but they would be here! Called again at 6:45 for them to tell me it was raining so they can't take the chance of getting stuck that I will have to wait until Monday! I will be at work and my hours vary so this is ridiculous! I've waited all day put all my plans aside for them and they completely did not care!
1 9 years ago (26-03-2016)

Given the run around, with mis-representation of product offerings and availability. Lied. I have rented with R-A-C before and am familiar with the company. Very uneasy feeling in this store in regards to their judgement and behavior. This location is not recommended.
1 9 years ago (16-12-2016)

I love it!!!!!!!!!!!! cool bunk beds for kids. :}
5 11 years ago (05-11-2014)